Training/Events

ARLG London and southeast AGM

Wednesday, 12 November 2014 - 6:00pm to 8:00pm

CILIP Academic and Research Libraries Group (ARLG) (London and South East Section)...

Warburg Institute Library

Thursday, 20 November 2014 - 2:30pm to 4:30pm

Warburg Institute Library
School of Advanced Study, Woburn Square, London, WC1 H OAB...

Open-Access Advocacy

Tuesday, 25 November 2014 - 1:00pm to 4:30pm

ARLG Yorkshire & Humberside present an introduction to advocating for Open Access in your...

Brand and Deliver with Kathy Ennis

Friday, 28 November 2014 - 2:00pm to 5:00pm

A library ‘brand’ is the sum of perceptions users and non-users have of the service. The library...

Visit to The Royal College of Surgeons of England Library & Archives

Tuesday, 2 December 2014 - 2:15pm

The archives of the Royal College of Surgeons of England holds both institutional records and...

ARLG East Midlands: Improving Customer Experience Workshop

Tuesday, 9 December 2014 - 9:30am to 3:45pm

This workshop is for anyone seeking guidance and advice on effective customer care in academic...

ARLG London and southeast Xmas Pub Quiz

Tuesday, 9 December 2014 - 6:00pm to 9:00pm

Academic and Research Libraries Group - Events

Training/Events

  • ARLG London and southeast AGM

    Wednesday, 12 November 2014 - 6:00pm to 8:00pm

    CILIP Academic and Research Libraries Group (ARLG) (London and South East Section) invite you to the following event:

    Annual General Meeting and presentations

    There will be an opportunity to network with colleagues, including ARLG London and South East Committee members, prior to the AGM which will be followed by talks on the Customer Service Excellence (CSES) Project experience at Brunel University London given by Sarah Wolfenden and Web Archiving in the UK given by Jason Webber from the British Library.

  • Warburg Institute Library

    Thursday, 20 November 2014 - 2:30pm to 4:30pm

    Warburg Institute Library
    School of Advanced Study, Woburn Square, London, WC1 H OAB

    ARLG London and South East have organised the following visit:
    Warburg Institute Library
    www.warburg.sas.ac.uk/library

    The maximum attendance is 14 people, with a possible extension to 20, with a splitting of our visit into 2 groups.

    Please book before October 31st to secure your place.

     

     

  • Open-Access Advocacy

    Tuesday, 25 November 2014 - 1:00pm to 4:30pm

    ARLG Yorkshire & Humberside present an introduction to advocating for Open Access in your institution, with Charles Oppenheim.

    35 places are available, at £15 plus VAT.

    Welcome and coffee at 1pm.
    Speakers start at 1.15pm.

  • Brand and Deliver with Kathy Ennis

    Friday, 28 November 2014 - 2:00pm to 5:00pm

    A library ‘brand’ is the sum of perceptions users and non-users have of the service. The library staff are key to influencing what people think and say and represent an immediate, tangible perception that the public associate with the qualities and value of that service.

    Put simply: You are the Library; the Library is You!

    In this practical session, Kathy will help you explore how to leverage your personal brand for personal and professional development and use brand principles to create and deliver engaging, quality library services.

    Refreshments will be available during the afternoon.

    To book your place, please either complete the booking form below, or email Dawn Grundy - D.Grundy@bolton.ac.uk with the following details:

    Name:

    Institution (if applicable)

    CILIP membership number (if applicable)

    Name and address for invoicing

    Access or support requirement

    Booking deadline: 20th November. Please state if you would like a free student place - these will be offered on a ‘first come, first served’ basis.

  • Visit to The Royal College of Surgeons of England Library & Archives

    Tuesday, 2 December 2014 - 2:15pm

    The archives of the Royal College of Surgeons of England holds both institutional records and other deposited collections providing a unique resource illustrating the development of surgery and the surgical profession.

    The visit is free, with a maximum of 20 places.

    THIS VISIT IS NOW FULLY BOOKED. ANY FURTHER BOOKINGS WILL BE ADDED TO A WAITING LIST.

  • ARLG East Midlands: Improving Customer Experience Workshop

    Tuesday, 9 December 2014 - 9:30am to 3:45pm

    This workshop is for anyone seeking guidance and advice on effective customer care in academic libraries; after all customer care is not what we think it is, it is what the customer or user thinks it is. 

  • ARLG London and southeast Xmas Pub Quiz

    Tuesday, 9 December 2014 - 6:00pm to 9:00pm

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