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An introduction to UX research techniques: opportunities and applications
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An introduction to UX research techniques: opportunities and applications

17/04/2018
When: Tuesday, April 17, 2018
1:00 PM
Where: United Kingdom
Contact: Juanita Foster-Jones
020 7255 0500


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Andy Priestner teaching

Get started on UX with Andy Priestner

In this hour-long webinar Andy will explore and define UX and ethnography and its value to libraries. He will also introduce the techniques of observation, user journey mapping and semi-structured interview, offering examples of their application in libraries around the world. Participants will have the opportunity to interact and ask questions throughout.

 

Learning outcomes:

  • the value and application of UX research methods
  • understanding three core techniques
  • opportunities for taking UX forward

 

This is an introductory session, crafted for those entirely new to the topic; however, participants who have some familiarity with the content could see this as an opportunity to refresh their knowledge


Biography

Andy Priestner is a freelance trainer and consultant specialising in User Experience (UX) research and design, leadership and LEGO Serious Play. He created and chaired the international UX in Libraries conference and has written and edited several books on the subject. Andy formerly worked in both public and academic libraries, including 8 years as the head of information and library services at Cambridge University’s business school and 18 months leading UX innovation projects across the wider University. He is passionate about researching and influencing library user experience and the value and function of libraries to communities, and has trained and consulted all over the world.

 

Places are limited so register now to avoid disappointment

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