What makes a good library service?

Libraries are important. A good library service provides a positive experience for local people, and demonstrates the value a local authority places on its community. CILIP has produced these guidelines in the public interest to advise portfolio holders in local councils what makes a good library service.

A good library service will deliver against key policy objectives and provide:

• A positive future for children and young people
• A fulfilling life for older people
• Strong, safe and sustainable communities
• Promotion of local identity and community pride
• Learning, skills and workforce development
• Health improvements and wellbeing
• Equality, community cohesion and social justice
• Economic regeneration
  
  

Media release

• Press release: CILIP urges government - libraries need leadership and clarity 
• Media contact

Media coverage

• The Guardian, 7 October: Librarians fight back against cuts with 'good library guidelines'
  

Further information about public libraries

• Information to support the Guidelines about strategic planning, good practice and performance. Includes links to case studies, reports and strategy documents.
  
  
• Background information on public libraries including statistics, national success stories and information on who uses libraries.