Matches made in Essex

ELAINE ADAMS, JUNE TURNER and ANNASTASIA WARD

This article presents the commissioning process used in Essex to match staff skills with service priorities. The process is described in detail, together with the criteria used to assess potential commissions. The benefits and challenges are discussed. The article comprises viewpoints from staff members at three different organisational levels.

Elaine Adams is Service Development Manager, Essex County Council Libraries elaine.adams@essex.gov.uk
June Turner is Reader Services Development Manager june.turner@essex.gov.uk
Annastasia Ward is Adult Audience Development Officer annastasia.ward@essex.gov.uk