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Conferences > Interlend 2007 index

INTERLEND 2007

Access All Areas
Equality and Access in Document Delivery

2nd - 4th July 2007
King's College London

Presentations

Wednesday 4th July

Graham Titley (University of Plymouth)
Academic libraries

Notes of the exchange of experience workshop

Jenny Greene,
University of Bangor

Graham opened the session by explaining that the session would be informally led and that he would attempt to facilitate the discussion. What would be discussed would be entirely up to the delegates present.

The first item to come up was audio visual lending and Graham asked why there was such a reluctance to interlend this material.

There followed a fairly brisk session with several people throwing in comments about anxiety relating to breaching copyright, fear of damage, lack of confidence regarding sending AV material. Other reasons given were that such stock was held within short loan collections, that home library readers only had access to the material on site - so seemed unfair to lend externally. It was also commented that the BFI and Royal Holloway will not lend their material and that whilst those major stock holders held out against interlending, it would deter a wider uptake of others providing the service.
Graham usefully reminded people that copies of AV material intended for hire via video stores costs considerably more than the price of a personal use copy (which is what most libraries purchase) - but this still shouldn't be seen as a barrier to ILL activity. He also reminded the group about the dangers of accidentally supplying recorded broadcasted material, most licences restrict use to the locality/campus.

Graham summed up this section by re-affirming his belief that stock should be seen as stock, regardless of its nature. "If we 'trust' another library's users to 'care for' and act responsibly within the law with a print item, why should we act differently for AV material? After all it is only a different way to present information".


Electronic journals reared their heads but were swiftly deferred as Graham pointed out that there was another workshop immediately afterwards dedicated to this particular issue. The only snippet to come from this section related to licence permissions to provide document delivery copies from electronic journals. Graham indicated that, for instance, Blackwells (Synergy) and the NESLI model licence do permit ILL supply under their licences. The excuse often given in response to a request is that Copyright doesn't permit supply - in actual fact it is your product licence which may restrict an ILL. More should be done by ILL staff to find out what can and cannot be done in the use of e-journal material. This would be especially important as more and more print material is deleted from collections and replaced by electronic resources.

There was a brief flurry of comments about repositories and the possibility of collaborative stores. Southampton University is involved in such a scheme but little detail was provided. Scotland operates CASS: a collaborative academic store for Scotland.


The workshop moved onto electronic signatures. There was a lot of interest in this as a service development following the recent article in FIL Newsletter. Graham confirmed (almost defiantly!) that Plymouth University is now openly using this method and that they were confident that their process complied with the requirements laid down. Significant amongst these needs was that there MUST be a cognitive process involved in the process. It would NOT be sufficient to set a tick box to default to yes - the reader MUST actively and consciously take action to agree to the Copyright Declaration, i.e.: type the word YES or actually select the YES/I AGREE box. It is also essential that an element of the process is under the control of the reader - i.e.: a PIN that they can choose themselves. At Plymouth the pin is not readable by circulation staff, who see only five ***** regardless of the length of the actual pin. The pin default for all accounts is 11111. Whilst the pin remains set to the default, the reader cannot access services, including self-issue and request forms. As there is a faint risk of intervention by library staff, who could in theory overtype the PIN, there are very strict policy regulations which dictate that library staff may only reset to the default PIN, the reader then creating their own new PIN on the OPAC.

Graham was able to answer several questions from the floor about the process and points raised in the FIL article. He encouraged anyone with further questions to email him graham.titley@plymouth.ac.uk
He will be happy to help.

Graham asked us all to consider who would actually ever police the use of digital signatures:

  • The Government? They make legislation, they don't enforce or police it.

  • The CLA? They are not a police force. They are a body created to represent the interests of publishers in receiving income from a copying licensing scheme. In his opinion they should not intervene unless specifically asked by the publishers to investigate.

  • The Police? They are unlikely to involve themselves as breaches would be a civil matter rather than a criminal matter.

  • The British Library? Whilst having a professional interest, their role is not to police the law.

This means that the only people who can act are the rights holders, principally publishers. However, Graham was not aware of any occasion in the past 18 years where a library had been asked to produce a signed declaration!

In summation Graham confirmed that since moving ahead with digital signatures, Plymouth University now operate an entirely paper free document supply service.

One brief issue came up at the end - that of payment. The most interesting point to come from this section was that according to the law, payment for a copy should be made by the individual - throwing the system of faculty purchasing under a shadow of technical illegality, although again the position has never been challenged.

Last updated 15 August, 2007