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Margaret Rowley
Biography
I
have been Head of Knowledge Management for Worcestershire Health
ICT Services since January 2005 when Library and ICT Services to
Worcestershire Acute, Mental Health and three Primary Care Trusts
merged. Before becoming Library Team Leader for Worcestershire
Acute Hospitals NHS Trust in 2001, I filled a series of different
roles within the library services of the University of Gloucestershire
in its various incarnations from GlosCat to Cheltenham & Gloucester
College of Higher Education.
Abstract
One
size fits all?
The
provision of multidisciplinary library services across organisational
boundaries.
The workshop will examine the issues arising
from the creation of a merged Health Library Service serving a number
of different organisations including NHS Trusts, Social Services Departments
and the voluntary and private sectors. Using Worcestershire
Health Libraries as a case study, various issues will be explored
including the problems of marketing your services over multiple networks,
managing complex budgets, drawing up service level agreements, and
managing change. Reporting back will include lessons learnt
from the Worcestershire experience and those of other participants,
and conclude with formulating recommendations for best practice.
This page was last updated on:
23 May, 2006
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