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In 2001 the Library Association published a position statement (later endorsed by CILIP) making it clear that the involvement of volunteers in libraries is welcome providing they are not used as substitutes for paid employees:
"The Library Association is totally opposed to the introduction of voluntary labour in an attempt to compensate for the reduction or withdrawal of services caused by redundancies, non-filling of vacant posts or inadequate staffing of establishments."
Updated: 02 July 2008