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Re-imagining the Library

Is the world really changing? Does the now ubiquitous ‘2.0' suffix for Web and Library mean we should be thinking about the way we deliver services and interact with library users? What are the perceptions of those users, and how have changes in the online world influenced those perceptions? Are there examples of how libraries are innovating in the way they provide their services both in the physical sense and on the Internet? Is this going to affect the way we do business?

These are fundamental questions that many Directors of Services and other professionals are seeking to address.