Library and information management

CILIP Onsite training courses focus on learning through interaction, discussion and participation. Our highly skilled trainers are chosen not just for their sector experience and expertise but also for their facilitative skills.

Abstracting with confidence: electronic
Abstracting with confidence: print
Are you finding what you want? techniques for coping with floorwalking in public libraries
Collection development: effective stock management in public libraries
Creating a customer focussed environment in the academic sector
Critical appraisal skills for healthcare librarians: the basics
Critical appraisal skills for healthcare librarians: building on the basics
Customer service
Dealing with difficult situations
Essential skills for LIS staff
Essential skills for school library assistants
Essential skills for senior library assistants
Evaluating the impact of HE or health libraries
Evaluating the impact of your public library service
Finding and using legal information
Fostering effective knowledge sharing and collaboration
Generic social outcomes in public libraries
Handling enquiries: the basics
Handling enquiries remotely: effective enquiry answering by phone and email
How to manage archive collections in libraries
Outsourcing stock selection: implementation and management

Last modified on: 26/04/2012 02:36 PM