Achieving successful business change is a multi-faceted endeavour that requires behavioural as well as procedural skills and techniques. There are many change management methodologies available to address these skills and techniques.
This programme will draw on a full range of behavioural and procedural concepts and techniques in a participative and practical way, to equip participants with the necessary skills and tools for effective business change.
By the end of the course participants will have:
- Increased their awareness of how they and their stakeholders might experience and respond to change
- Learnt some influencing strategies for effective business change
- Identified potential strategic and tactical approaches for implementing change within their organisations
The programme will be of benefit to Library and Information Professionals working on their own, as managers, or as part of a team in academic, public and private sector organisations. It will be especially useful to those who are responsible for implementing change in their organisations.
Please note that no prior knowledge of change management is assumed and all jargon will be explained in simple terms.
Elisabeth Goodman
Elisabeth is the Owner and Principal Consultant of RiverRhee Consulting (http://www.riverrhee.com), a consultancy that helps business teams to enhance their effectiveness for greater productivity and improved team morale. She is a trainer, facilitator, one-to-one coach, speaker and writer.
Elisabeth has 25+ years’ experience in the Pharmaceutical Industry where she has held line management and internal training and consultancy roles supporting scientific and business support teams on a global basis.
Elisabeth has a BSc in Biochemistry and an MSc in Information Science. She is accredited in Change Management, in Lean Sigma, and in MBTI (Myers Briggs Type Indicator). She is a member of CILIP (Chartered Institute for Library and Information Professionals), and APM (Association for Project Management).
Sample programme
- Behavioural responses and influences for change:
Positive and negative change ‘journeys’
Resistance and motivation
- Strategic and tactical factors for implementing change
- Identifying key messages for communication
- Stakeholder analysis and management
- Alternative change management and communication approaches
- Embedding and measuring business change
- Development of draft business change management plans