"The tips I have learned from the course will enable me to take and answer enquiries more effectively." House of Commons Library - Handling enquiries effectively
"It was a useful and informative course and I would recommend this course to other colleagues." Foreign & Commonwealth Office - Abstracting and summarising from printed documents & websites
"Well laid out, aimed at right level, excellent support materials & a speaker with a thorough knowledge of subject." CyMAL - Bidding for funds
"The training will help enormously with developing a marketing strategy across the service, but especially at local level." Donegal County Council - Marketing planning for public libraries
"Excellent overview of a huge number of resources & I got a good idea of how I might use them in a library context." University of Southhampton - Using blogs, wikis, and RSS feeds
"Good combination of presentation and activity - well paced." University of Greenwich - Supporting the research student
"Tutor gave clear & concise instructions & made the classification theory easier to understand." CoFHE South West - Dewey: a beginners' guide
"Really enjoyed the course and found it very informative." Birkbeck College - Marc 21: an introduction
"Helps with chartership process, and encourages greater insight in all areas of life." GCHQ - Reflective practice for LIS staff
"The amount of material covered was excellent and the practical elements instructive." Linklaters - Getting the most out of Google
"Expert trainer with a wide breadth of knowledge & experience." North Wales Libraries Training Group - Evaluating the impact of your library
"Very interesting & thought provoking session." Hastings College - Copyright
"A thorough overview of the copyright system." University of London - Copyright for beginners
"Expanded knowledge beyond expectations. Excellent venue." Home Office -Advanced desk research skills
"The structure was excellent, the exercises informative, the trainer charismatic." NHS Direct - Abstracting with confidence
"Most enjoyable course - hugely educational." Oxford University - Desk research skills
"This event has very much expanded my thinking in terms of communication and conflict resolution and will be of long term benefit in this and other job roles." New College Nottingham - Are you finding what you want?
"Has given me confidence to try out new techniques." Kingston University - Teaching large groups
"Very stimulating & thought-provoking. Much material to go away & work on." University for the Creative Arts - Teaching information literacy in HE
"I'm really glad I attended this course. Our library is seriously behind the times. Course gave me lots to read up on think about. Sharon was excellent, very infomative and engaging." University of Limerick - Learning and information literacy in Web 2.0