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Writing for the webManaging the library budgetRepackaging your research: adding value to your answersHandling enquiries: the basicsAbstracting with confidenceImproving your website: a practical guideDevising a desk researchInstitutional repositories and metadataUsing blogs, wikis and RSS feedsDeveloping a taxonomyTwitter for librariansUsing social networking and UGC websitesEssential skills for LIS staffAnalysing, interpreting, comparing and presenting statistical dataUsing multimedia to promote your serviceeSurvey methodsFinding and using resources for specific types of researchSetting up a specialist information service from scratchHandling enquiries remotely: effective enquiry answering by phone and emailGeneric social outcomes in public librariesCommunity profiling in public librariesSummarising from websiteseNewsletters: an introductionMetadata essentialsEvaluating the impact of HE/FE and health librariesPractical project management for LIS staffEvaluating the impact of public librariesBidding for funds
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