News
People's Network: research shows dramatic results.
Purchasing: Scotland's new consortium deal.
Public libraries: managers make news; call to expand PLR
Education: Bett repot; latest trends in higher education
Lisu traces trends: will it be public libraries' breakthrough year?
British Library: new integrated library system
Health information: the base for evidence.
School libraries: new survey
International: WTO worries
Pulman: Europe's theme network
Integrated system: more on the BL's new system
Columns
Internet Q&A: Phil Bradley
Just a minute...: Bernard Naylor
Mediawatching: Laura Swaffield
Conferences
Are you soft and cuddly? Tim Owen and Louisa Myatt report from the Publicity & Public Relations Group's conference.
Features
The OU goes digital: Anne Ramsden
Executive learning: to 'e' or not to 'e'? Nigel Courtney on developments at the Cass Business School
Implementing an electronic helpdesk: Julie Hitchen on processes and lessons learned
Using WebCT to teach key skills: Williams and Quinsee on the pros and cons
Branding your library website: Jennifer Rowley
Does e-assessment measure up? Jeff Ross tells us what it is and how it can be used
Delivering Masters online: Quinsee and Williams
A Slic act: Update talks to Robert Craig, a Scot who made a difference
Quality matters: Nicola Edwards on advice services to students
Brand values at the BL: Jill Finney on rebranding lessons