November Update 2004 - contents
News

Public: new Public Library Service Standards arrive. Plus, Libri ignites furore over book-lending statistics. 
Copyright: Wipo under pressure to ensure fair access. DCMS and MLA: all change?
KM: FOI is centre stage at public sector conference.
Paul Hamlyn Foundation: good bids bring more cash.
People’s Network: 24/7 enquiry and other plans.
Local services: key role for cultural services in priority areas.
Libri report: Hants takes it on.
Community: mini-libraries thrive.
Scotland: book promotion via ICT.
WSIS: EU urges information action.
9/11: 450 libraries commemorate.
Access to archives: NW brings its history alive.
Bookstart: parents’ role crucial.
Wales: first national reader-
centred book promotion rolls out.

Features

Lights, music, action – Dartington College of Arts:
Christopher Pressler.
It’s never too early: Grace McElwee on early years services.
A toolkit for managing change: David Streatfield and Sharon Markless introduce a new toolkit for managing change.
The essence of inclusion: John Pateman and Charles Newby explain how Cuba and the Nordic states are leading the way.
Open access publishing: David Nicholas et al present the results of a survey finding out what authors think.
Media management at the BBC: Liz Lewis and Jane Plester.
Outsourcing information at London Underground: Mark Newell.
Freedom of Information and culture change: Kelvin Smith.
Standards in FE colleges: Catherine Kearney.

Conference

Making the most of IFLA: Maria Cotera.

Guest Column
The three stages of library search: Lorcan Dempsey.

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