NEWS
Basic skills: BBC’s big campaign will involve libraries.
People’s Network: 24/7 online enquiry service launched.
ICT training: CILIPS readies its new ‘ICT in Libraries’
qualification.
Academic: CILIP and Sconul joint declaration.
Select Committee report: Government feared lukewarm.
CPA: Audit Commission urges more weighting for libraries.
Digital divide: web guru uncovers low-literacy user lessons.
Searching: groundbreaking text-mining centre launched. School Librarian of the Year: new prize boosts image.
Post-16 skills: White Paper welcomed.
Social exclusion: no library role in digital divide strategy.
Cross-sectoral work: art partnerships work their magic. Public: Gosport Discovery Centre is a hit.
Research: surprise findings show better bookstock won’t halt loans decline.
Academic: one-year reprieve for Science Museum Library.
Lifelong learning: UfI offers new partnership.
Globalisation: sector unites against threat to public services.
Council: including President Debby Shorley’s inaugural address.

FEATURES
Performance management - helping to prove worth
: Ayub Khan.
Surviving and thriving in a harsh world: Frank Ryan on how to demonstrate the monetary value of the time your information service saves users.
Stock supply in partnership: Richard Fuller.
Stock supply by electronic data interchange - a case study: Catherine Cooke.
Making the best of outsourcing: Sheila Pantry and Peter Griffiths on what to look for if you go down this route.
‘I don’t work with children...’: Annie Mauger and
Liz Roberts on a Their Reading Futures (TRF) youth project in Yorkshire, and Rob Jones on TRF on the Isle of Wight.
Community profiling: Kathy Roddy gives tips on how to carry this out in order to reach out to non-users.
Online health services: who uses what? Barry Gunter and colleagues with results from the latest survey.

COLUMNS
Clip Board:
Edward Dudley
Internet Q&A: Phil Bradley
Just a minute...: Bernard Naylor
Mediawatching: Laura Swaffield
Updated: 27 May 2005
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