Library and Information Research, Volume 27, Number 85, Spring 2003
1 Editorial
3 Letter to the Editor
4 Group News
Articles
5 WILIP make a difference? Practitioner perspectives of the challenges facing libraries and information services
Sue Howley and Stuart Ede
11 Librarians On Call: an instant messaging enquiry service for Open University distance learners
Georgina Payne and Michelle Perrott
22 Do libraries aid learning? Approaches and methods for measuring impact. A report of the LIRG/SCONUL seminar, 9-10 December 2002, Scarborough
Biddy Fisher
26 Consultation and involvement in the Library of Birmingham
Clare Nankivell
Short communications
37 Attitudes of Public library staff towards the Internet
Rachel Spacey, Anne Goulding and Ian Murray
Book reviews
40 GORMAN, G. (ed.)
The Digital Factor in Library and Information Services [International Yearbook of Library and Information Management 2002-2003.]
41 DONNELYN, Curtis (Ed.)
Attracting, educating, and serving remote users through the web: a how-to-do-it manual for librarians.
42 DE SÁEZ, Eileen Elliot
Marketing Concepts for Libraries and Information Services
43 ROSS, C.S.; NILSEN, K. and DEWDNEY, P.
Conducting the literature review: a how-to-do-it manual for librarians
45 BRADLEY, Phil.
Getting and staying noticed on the web: your web promotion questions answered
Updated: 01 February 2005