Library and Information Research - Volume 28, Number 88, Spring 2004



1 Editorial
Stella Thebridge

2 Group News
Biddy Fisher

3 Why do we need research?
Paper to LIRG on 4 July 2003 as part of CILIP Umbrella 2003 Conference
Bob McKee

Refereed Articles

11 Change in store? An investigation into the impact of the book superstore environment on use, perceptions and expectations of the public library as a space, place and experience
Helen Cartwright

21 Scottish Academic Periodicals Implementing an Effective Networked Service (SAPIENS) project
Jake Wallis

27 Practitioner research in libraries: a cross-sectoral comparison
Sarah McNicol

Articles

34 Routes to Knowledge
Sue Howley

40 Assessing library web page usability: how benchmarking can help
Sue White

Short communications

46 The e-measures project: developing statistical measures for electronic resources in HE libraries
Angela Conyers

48 IT for Me: personalising access to online resources in public libraries
Liz Pearce

50 Are we making a difference?: the LIRG/SCONUL measuring impact initiative
Philip Payne and Angela Conyers

Book reviews

52 CHOWDHURY, G. G. and CHOWDHURY, Sudatta. Introduction to digital libraries.

53 HORNBY, Susan & CLARKE, Zoë (eds). Challenge and Change in the Information Society.

55 GADD, Elizabeth . Clearing the way: copyright clearance in UK libraries .
Updated: 02 February 2005
Registered charity no. 313014
VAT Registration No GB 233 1573 87
© Copyright CILIP 2008
CILIP, 7 Ridgmount Street, London WC1E 7AE
Tel: +44 (0)20 7255 0500 Fax: +44 (0)20 7255 0501