3 March 2008, London
8 July 2008, London
19 November 2008, Birmingham
“Why do I need an information professional when I’ve got the web?”
With more and more information being delivered direct to end-users’ desktops, library and information staff need to go the extra mile if they are to safeguard and develop their enquiry services. By presenting answers that are both well expressed and visually attractive, information professionals can add value to their services.
Benefits of attending
Participants will learn how to repackage enquiry answers so that they highlight the key information the enquirer needs, are visually interesting and act as a promotional tool for the service.
By the end of the course participants will have:
- learned how to assess source documents rapidly and extract the best information from them
- discovered techniques for laying out written enquiry answers effectively
- examined the use of graphs, charts, illustrations and drawing tools to add value to their branded enquiry answers.
Who should attend?
Anyone responsible for providing extended answers to enquiries, presenting the results of desk research or creating reports.
Special notes: participants are encouraged to bring their own documents to use for practical exercises although source materials will be provided.
Programme
| Registration & coffee |
09.15 |
| Start |
09.45 |
| Lunch |
12.30 |
| Close |
17.00 |
- Adding value: the challenge we face
Presentation: countering the GoogleTM effect, turning a raw answer into a finished report
- Sources: selection and rejection
Practical: selecting and prioritising overlapping news coverage
Practical: document scanning using signposting and rapid reading
- Extracting and summarising the key information
Practical: fast and accurate abstracting
- Presenting your answer compellingly
Presentation: using layout, signposting, graphics and illustrations to enhance your branded answer
- The project: creating your repackaged research report
Practical: creating a research report, either on a commissioned topic or one based on previous work
- How you tackled the commission
Places are limited to: 12 Birmingham, 10 London
Course leader: Tim Buckley Owen
Fees:
CILIP personal members: £305 plus VAT £358.38
CILIP organisation members: £370 plus VAT £434.75
Non members: £430 plus VAT £505.25
Updated: 16 July 2008