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Alternatively if you have a number of staff who would like to attend, you can always enquire about our Onsite training.
This is a practical workshop for those wishing to facilitate meetings or workshops.
Benefits of attending
This workshop is to enable participants to facilitate - encouraging and aiding the workshop/meeting to share information and ideas and (perhaps) come to a decision.
By the end of the course participants will be able to:
- define facilitation
- state the 3 golden rules of being a facilitator
- prepare in advance to facilitate a forum, setting objectives
- manage introductions in a way appropriate to the size of the group
- open the forum to the group
- use basic questioning and paraphrasing skills
- manage problem behaviours
- manage feedback and record the forum without diluting or debasing contribution
- distinguish between the 3 methods for asking an agreement in a group
- define consensus
- promote decision making
Who should attend?
Those who will be facilitating forums such as community meetings, information sharing workshops, public consultation meetings, focus groups and conferences.
Special notes: the programme will not cover issues around facilitating training sessions.
Programme
- Session 1: Definition
Role of a facilitator
The facilitator’s code – the Golden Rules
- Session 2: Preparation
Responsibilities of a facilitator
What is the purpose of the event?
Who are your customers and users?
Room layout for different events
- Session 3: Managing introductions
Setting ground rules
Opening forums – the 5 steps
Opening the discussion up to the group
- Session 4: Verbal skills
The power of questioning
Paraphrasing
Summarising
Making statements
- Session 5: Managing behaviours
Identifying problem behaviours
Techniques to manage these behaviours
- Session 6: Reaching an agreement
The ‘shape’ of a group discussion
Moving to a decision – 3 methods
- Session 7: Practical
Agree feedback contract
Practice facilitating the group
Feedback
Individual action planning
Places are limited to: 16
9.15 Registration & coffee - 1.00 Lunch - 4.30 Close
Course leader: Liz Burgess
Fees
CILIP personal members: £220 plus VAT £258.50
CILIP organisation members: £265 plus VAT £311.38
Non members: £310 plus VAT £364.25