11 March 2008, London
20 November 2008, London
Using accelerated learning techniques, this course covers managing staff in the context of rapidly changing circumstances. Discover how to achieve results through motivation, communication and delegation with practical ways to deal with difficult situations, and how to manage your own professional and personal development.
Benefits of attending
- By the end of the course participants will have:
- identified and explored the developing role of managers in information and library services
- explored the key elements of managing staff in the context of rapidly changing circumstances
- exchanged ideas and expertise
- started to prepare an action plan
Who should attend?
Those who have recently been appointed or promoted into a management position, those aspiring to be a manager, those who have been managing for some time but would like a refresher.
Programme
| Registration & coffee |
09.15 |
| Start |
09.45 |
| Lunch |
13.00 |
| Close |
17.00 |
What it means and why it matters
A brief introduction to management models, skills and styles
- Management matters 1: motivation and communication
· Practical work on motivation
· Motivation exercise
· Communication and listening skills
· Effective staff meetings
- Management matters 2: delegation
·Case studies on delegating to staff in different and difficult circumstances
·Exploring a model of delegation
·Ensuring progress through follow up
- Management matters 3: managing ourselves
- New to management: making the most of your first 3 months
- Keeping our own skills and confidence up to date
Places are limited to: 20
Course Leader: Beryl Morris
Fees:
CILIP personal members: £185 plus VAT £217.38
CILIP organisation members: £225 plus VAT £264.38
Non members: £265 plus VAT £311.38
CILIP unwaged member: £30 plus VAT £35.25
Updated: 05 September 2008