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Home > Training, events & conferences > CILIP training courses > 2008 :

Marketing & Customer Relations

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  • Internal marketing for the workplace library & information professional
  • Branding the library and information service
  • Creating a customer focused environment in the academic sector
  • Customer relationship management in the academic library sector
  • Electronic survey methods
  • Managing outreach in health service libraries
  • Roving with a purpose
  • Viral marketing approaches for promoting LIS

Updated: 22 October 2008
 
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