Kate Arnold


Kate has over 25 years’ experience of providing and managing the delivery of specialist information and research services (both virtual and library based) to a wide variety of users. She started off in media libraries (BBC and a national newspaper), then moved to NHS Direct to run public facing health information services both on the phone and online.

She continued to work in the health information sector when she managed Cancer Research UK’s information services (telephone helpline, website and forum) to people affected by cancer.

Following redundancy Kate has worked on a number of fixed term contracts managing information services in the voluntary sector (National Children’s Bureau and Macmillan Cancer Support) and academic sector (Royal Holloway, University of London).

Having worked across a variety of sectors Kate is keen to highlight the importance and value of library and information services and the skills that librarians bring to their communities and workplaces. 

Throughout her career Kate has been committed to continuing professional development and has gained a great deal from active involvement in a number of professional associations: including CILIP (serving on Workplace Libraries Committee in 1990s), Association of UK Media Librarians (serving as secretary in 1990s) and most recently Special Libraries Association (the other SLA) where she served as the first non-North American President in 2014.

Becoming CILIP  President provides an opportunity to emphasise the value of professional involvement.