Assistant Director, Member Services
This role is focussed on delivering value and support to the library and information profession through taking overall responsibility for the development and provision of member services. Primarily, this is managed through CPD, career support and Member Networks, all of which are central to the CILIP membership offer. This post also has responsibility for shaping this offer over time to meet the wider needs of the profession. In addition the Head of Business Development (Member Services) plays a key role in overseeing the development and implementation of strategies for: engagement with employers and employer groups, accreditation of information and library related degree programmes, membership recruitment and retention, and business growth and development.