Print Page | Contact Us | Sign In | Join now
Practical Knowledge Management for Information Professionals
View Registrations Map this EventMap this Event Tell a Friend About This EventTell a Friend
Practical Knowledge Management for Information Professionals

 Export to Your Calendar 31/05/2018
When: 31/05/2018
From 9:30 AM until 4:30 PM
Where: Map this event »
CILIP Headquarters, London
7 Ridgmount Street
London WC1E 7AE
United Kingdom
Contact: Gary Horrocks

« Go to Upcoming Event List  


UKeiG CPD Course: Practical Knowledge Management for Information Professionals 

Thursday, 31st May 2018 - 9:30am to 4:30pm 

Demonstrate the value of Knowledge Management in your organisation and implement effective techniques.

Who should attend?

  • Information Managers and staff who are planning or contemplating taking up KM as a key area of services for their library or information unit.
  • Information Professionals who see the need for a robust understanding of KM for their professional development
  • Information Managers in organisations preparing to embrace KM

(This is a companion course to UKeiG's Advanced Knowledge Management: Strategy and Digital Implementation, which is also delivered by Dion Lindsay, aimed at experienced knowledge managers as well as senior service managers who need a strategic overview of KM implementation issues. The next iteration of the Advanced KM course is 7th September 2018.)

Previous delegate feedback

“Interactive, responsive, lively.”

“Hugely informative introduction to a complex subject.”

“An excellent mix of practical and theoretical."

Course outline and topics

Do you want to find out how to actually "do" effective KM? Do you need to know how to convince senior management that managing knowledge will bring real benefits? Then this practical course - based on extensive, real-life case studies - is a must!

Effectively managed knowledge is one of the greatest resources modern organisations possess – and information professionals, with their expertise and understanding of their organisation’s working needs, are well positioned to take the lead.

The concepts and theories of Knowledge Management (KM) are essential when interacting with senior management and other key stakeholders but doing KM is intensely practical. Knowledge Managers must find out what will work for their organisation and discovering new ways to engage work colleagues will be challenging and fun.

Topics covered include:

  •  How to decide the most appropriate KM initiative(s)
  •  Designing your own KM development strategy – big bang or soft launch?
  •  Selling KM to your users, managers and sponsors
  •  Relating KM to your information services and the digital workplace
  •  Quick wins – discussions and case studies
  •  Developing your thinking about KM

By the end of the course you will be able to:

  •  Think practically about how KM fits your role and your organisation
  •  Talk authoritatively and relevantly to your champions and stakeholders
  •  Design KM quick wins to demonstrate its value to your organisation
  •  Contribute to the design of KM strategies
  •  Use KM accelerators and avoid some of the pitfalls of KM


Dion Lindsay


Dion Lindsay has a wealth of case studies and lessons from KM strategies and practice designed for rapidly expanding and ambitious enterprises, and is experienced in growing KM programmes both from scratch and from Library and Information Units. He has designed and implemented effective KM and IM strategies for major charities (Amnesty International, Macmillan Cancer Relief) and regulatory bodies and membership organisations (General Social Care Council, International Bureau for Fiscal Documentation). The author of books on Business Intelligence and Social Media Governance he designs KM strategies and programmes which engage stakeholders and staff, with demonstrable results. His expertise in running workshops will ensure you leave with KM plans and ambitions you believe in and can sell to your fund-holders and practitioners alike.

Ticket Information

Cost (including lunch, refreshments and course documentation)

UKeiG/CILIP members £180 + VAT

Non-members £220 + VAT

Credit and debit cards are the preferred method of payment.  Invoices are available on request.


Venue Details

CILIP Head Office

7 Ridgmount Street

London WC1E 7AE








Contact us