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UKeiG CPD: Search usability: filters and facets
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UKeiG CPD: Search usability: filters and facets

When: Thursday 25th April
From 9:30 AM until 4:30 PM
7 Ridgmount Street
London WC1E 7AE
United Kingdom
Presenter: Tony Russell-Rose
Contact: Gary Horrocks

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UKeiG CPD Course: Search usability: filters and facets

Thursday, 25 April 2019 - 9:30am to 4:30pm

This course will provide an introduction to the design of search user experiences with a focus on the fundamental principles of faceted search and navigation.

Who should attend?

Intranet/web managers, information architects, search specialists, developers and managers of search projects, or anyone who either has implemented or is planning to implement a search application and wants to maximise the usability and effectiveness of their investment.


Previous delegate feedback

“Really useful. Informative.”

"One of the best courses I have attended."

Course outline and topics

Faceted search offers tremendous potential for transforming the search experience. It provides a flexible framework that can satisfy a wide variety of user needs, from simple fact retrieval to complex exploratory search. It is now the dominant interaction paradigm for most library sites and is increasingly applied to a wide range of search applications. However, with this power comes a challenge: what kinds of categorisation schemes are effective and how should we use them to support search and navigation? How can we design search experiences that integrate effectively with other user journeys and tasks? Above all, how can we deliver search applications that address a diverse range of user needs and goals without compromising usability? The course will include both presentations and group work to enable delegates to analyse, evaluate and improve the effectiveness of search applications within their own organisation. You will:

  • Explore the fundamental concepts of Human-Centred Design for information search and discovery
  • Learn how to differentiate between various types of search behaviour: known-item, exploratory, lookup, learning, investigation, etc.
  • Understand the dimensions of search usability and how to apply them to different user contexts
  • Study the basic principles of faceted classification and how to use them to deliver effective search and navigation experiences

Related knowledge and skills (See PSKB categories)

1. Organising knowledge and information: 1.3 Classification schemes and taxonomies
3. Using and exploiting knowledge and information: 3.2 Understanding information seeking behaviour




Tony Russell-Rose

UKeiG's trainer Tony Russell-Rose is the founder of 2dSearch (, a start-up applying artificial intelligence, natural language processing and data visualisation to create the next generation of professional search tools. He is also Director of UXLabs, a research and design consultancy specialising in complex search and information access applications.

Previously, Tony was manager of User Experience at Oracle and editor of the Endeca UI Design Pattern Library, an online resource dedicated to best practice in the design of search and discovery experiences.

He holds a PhD in human-computer interaction, an MSc in cognitive psychology and a first degree in engineering, majoring in human factors. He is also Honorary Visiting Fellow at the Centre for Interactive Systems Research, City University, London.

Ticket Information

Cost (including lunch, refreshments and course documentation): UKeiG/CILIP members £180 + VAT; others £220 + VAT. Credit and debit cards are the preferred method of payment, or you can request an invoice using the online booking form. 

UKeiG accepts bookings through the 'Book Now' link provided on this page. If you request an invoice online one will be emailed to you in advance of the course. Cancellations received less than 7 working days before the start of the course will be subject to the full fee. For non-attendance at a course there will be no refunds and the full fee will be payable. Substitutions may be made at any time without additional cost.

A cancellation fee of £25.00 + VAT is payable.

UKeiG reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee. We advise all delegates not to make any firm travel arrangements until we have contacted to you with further details of the event. UKeiG will not be liable for any consequential loss of travel or accommodation fees due to cancellation of the course.

UKeiG reserves the right to make changes to the programme. 

If you require information about booking and payment please contact Gary Horrocks at

Venue Details

CILIP Head Office

7 Ridgmount Street

London WC1E 7AE

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