NetIKX Seminar

Closing the Loop on Lesson Learning

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Thu, 14th Sep 2017 - 2:00pm to 6:00pm

Closing the Loop on Lesson Learning – Thursday 14 September 2017

Intended Learning Objectives

  • To understand organisational lesson-learning both holistically and at the level of specific component processes
  • To surface good (and poor!) practice from vivid examples in different contexts
  • To address the barriers in our own organisations and co-create options to address these

Venue: The British Dental Association, 64 Wimpole Street, London W1G 8YS (The nearest London Underground Station is Bond Street)

Time: 2pm - 6pm

5 FREE places for GIG members


‘Lessons learned’ is a phrase that is a regular feature of news bulletins, sports team briefs and project team meetings – but are they really learned, or are they something of a fig leaf for those who carry responsibility?

What does it take to truly invest in lesson learning in a way which closes the loop and results in real change, improvement and risk-avoidance for the future?

  • What does a good project review look like?
  • What are the most effective questions to use?
  • How do we capture the output of a debrief without sanitising the life out it?
  • How do we ensure that there is an outcome for the organisation – that something actually happens?

Chris Collison explores the myths and truths of lesson-learning in different contexts, using real examples, both good and bad, to challenge us to improve this important knowledge-management practice and make it more than a convenient phrase.

During the syndicate session that follows, groups will identify barriers to learning and sharing, and propose practical ways to both ‘unblock the flow’ and stimulate a thirst for learning.


14:00 - 14:30   Registration (and refreshments)

14:30 - 16.00   Presentations 

16.00 - 16:15   Tea and networking

16:15 - 16:45   Syndicate sessions to explore audience ideas and reactions

16:45 - 17:00   Plenary session and conclusions

17:00 - 18:00   Refreshments and a glass of wine

18:00               Close


The British Dental Association

64 Wimpole Street
W1G 8YS London

United Kingdom