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New guide to improving library services using key library assessment methodologies

31 July 2019   (0 Comments)
Posted by: Sinead Murphy
New book on improving library services with assessment data

Facet Publishing announces the publication of Putting Library Assessment Data to Work by Selena Killick and Frankie Wilson

Putting Library Assessment Data to Work takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied.

Selena Killick and Frankie Wilson said: ‘Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services.’

Putting Library Assessment Data to Work will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.

Selena Killick is the Senior Library Services Manager responsible for Engagement & Insight at the Open University Library and regularly analyses, presents, publishes and advises libraries internationally on library assessment.

Frankie Wilson is the Head of Assessment at the Bodleian Libraries, University of Oxford providing strategic leadership for assessment throughout the Libraries, including training staff in assessment techniques, and designing and running assessment activities to drive changes in service provision to improve customer satisfaction.

Putting Library Assessment Data to Work | Jul 2019 | 192pp | paperback: 9781783302208 | £64.95 | hardback: 9781783302215 | £129.95 | eBook: 9781783302222

Published: 31 July 2019

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