IT and Communication

IT and Communication is one of the top-level categories in the Professional Knowledge and Skills Base (PKSB). It involves using a range of electronic information resources and systems, including databases, catalogues, Web resources and software. Includes new internet applications and social media tools and providing user-friendly electronic resources and tools. Communication skills include oral, writing and presentation skills, networking and relationship building and working effectively with individuals and groups. 

The PKSB is your map of the knowledge and skills in the library, information and knowledge professions. Use it as a self-assessment tool for professional development and to demonstrate your unique skill set to employers. It is also a framework for skills analysis, staff training and development plans.

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