The Intranet Product Selection March 2017 report by Martin White and Martin Tate is available for download.
The 14 page report sets out good practice in defining user requirements and undertaking the selection of a vendor. In particular the authors consider some of the contractual issues that may arise and which should be considered at the outset of the process. The report takes a generic view of intranet products as the principles are the same for Microsoft and proprietary products. Indeed you could replace the word ‘intranet’ by collaboration, social media and ESN, as examples, so the report has a wider relevance than just intranet products. Read more about the report, including a link to download it.