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Denise's Desk: Updates from the Chair of the Knowledge & Information Management (K&IM) SIG
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The power of writing to share your experiences with others

Posted By Denise Carter, 20 June 2019

These days lots of us write something down to communicate with others using short format platforms like Twitter, Linkedin, Tripadvisor review etc.  Doesn't it feel good when someone likes your post or replies positively and engages with your words?

Do you have more to say?  Have you thought writing something longer, or does the idea of writing a short article seem too much work and do you worry perhaps you don't have enough to say to fill 2-3 pages? Or that writing an article necessarily involves research and collating references?

Here are some practical reasons why it might be worth thinking about writing an article:

 - Why not dip your toe in the water and write about yourself and your own work experiences.  At the K&IM special interest group we are always on the look out for articles for our e-journal K&IM Refer where people describe a work experience and what it meant for them, their team, and/or their organisation. Or simply describe a "day in your life".  No pesky research or references needed!

- Are you currently working on Chartership or Fellowship, struggling perhaps to find documentation to support some fantastic activities that happened a few years ago, that you didn't write or record at the time (who knew then you would need the written records now!?).  Solution: write it up as a short descriptive article.  That way you have the evidence documented in official form and you may even find it helps clarify your thoughts and experiences for your reflective statement.  Again it's a piece about you so no research or references needed!

- How good will it look on your CV? And you could always take it to your job interview as a talking point to discuss and have all the details at your fingertips of the great job or project you did.

- Of course if you want to do a little research and write a piece including some references, then we won't stop you!  

- Have your read a book recently that really helped you to think about something differently at work or helped you manage a project? Book reviews are always welcome.  Particularly if they come with a paragraph on how the book helped or inspired you.

Our next issue of K&IM Refer is scheduled for November, so plenty of time to jot down a few words and find that it can quickly grow to be a full article.  Don't be shy and don't think you have nothing to say.  All information professionals say that every day is different and they never know what they can be asked or what information they have to find - we are challenged every day, and every day we meet that challenge head-on.  How can there not be a fascinating article or two in that?

Articles can be submitted to the K&IM Refer Editor Helen Edwards

Tags:  Writing 

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How many Chief Information Officers are there? I can't answer that, but I took a look at an industry I know...

Posted By Denise Carter, 09 May 2018
I work in the pharmaceutical industry and I saw at the end of last year that a couple of the major pharma companies, Novartis and GSK had hired or were hiring Chief Digital Officers (CDO). That wasn't necessarily a surprise, the increasing use of data, particularly patient data to inform drug development, along side efforts to engage with patients or potential patients using social media is increasingly critical in the pharma industry. Data is big business in pharma, and the fact that Amazon, Google (via Alphabet and Verily), and Facebook are all making their presence felt in different health-relatated fields demonstrates that very clearly. The new CDO hires did make me ask myself though how many pharma companies had someone with a specific "information" responsibility in their C-Suite? I didn't have time to look at every company but I did look across the top 20 companies (by pharma sales in 2016). The results are in the attached Excel file. What did I learn? Only of a quarter of the companies have either a Chief Information Officer (CIO) or Chief Digital Officer (CDO). However a further 9 did have a C-Suite officer responsible either for IT or more commonly for Compliance. I looked to see if I could find something of their job description or objectives. I've highlighted on the sheet where they have clear information-related objectives. Interestingly, in light of the current project to re-publish the "Information as an Asset - a board agenda" publication one C-Suite officer, at Bristol-Myers Squibb (BMS), does specifically mention being responsible for the "information assets" of the organisation. What I also found interesting is the 4 out of the 5 CIO/CDOs had an engineering education. Is that something we as information professionals could explore further? Are there skills that are being developed as part of that education that we could adopt and learn from? Worth a further look I out for a later blog. I'm not offering any major conclusions from this exercise, but it did make me wonder how this compares to other industries. Let me know if any of you have any data you would like to share.

Download File (XLSX)

Tags:  chief digital officer  chief information officer  c-suite  pharmaceutical 

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This is what is on our mind for 2018 and beyond – what’s on yours?

Posted By Bruce Boyes, 17 February 2018
Updated: 18 March 2018

The new committee for the Knowledge & Information Management (K&IM) Special Interest Group (SIG) has kicked off 2018 with an intensive workshop where we examined what we think are the key areas and ideas we need to focus on in 2018 and beyond to deliver the most benefts to our current and our future members.

Since the K&IM group was created in January 2017 we have grown to 1,700 members, and we are currently CILIP’s second largest special interest group. We are delighted so many of you are interested in knowledge management and information management.

We want to deliver real and tangible benefts to those of you who have already joined us, but also reach out to others both within CILIP and the huge potential audience that sits outside of CILIP.

These are some of the topics and key focus areas we are thinking about. We would love to hear if you agree or if you think there is something critical we are missing.

Understanding our customers, potential customers, and our competitors

  • We want to develop personas to understand our current and potential customers better so we can deliver what you really need
  • Everyone has a limited budget and time, we want to understand which other organisations people are joining and why they represent better value for them and then see what we can do to get them to join us.

Getting recognition for KM and IM

  • High on our agenda is working with CILIP on accreditation for knowledge management and information management courses, as well as certification for individuals to promote KM and IM skills acquisition
  • We would like to improve the recognition from the wider community – bringing KM and IM to the attention of international, national and local influencers
  • Helping our members get better recognition from their employers.

Becoming the “go to” experts for KM and IM

  • Ensuring that our members can access expertise on KM and IM topics
  • Enabling our members to develop and build on current or new expertise in KM and IM topics.

Developing relevant, trusted content

  •  We would like to develop content that is relevant to you at all different stages of your career, and that helps you solve problems you are facing or helps you progress.

Creating a powerful network for our members

  • With CILIP’s new social link platform we have the potential to build strong communities that can share knowledge and experiences
  • We will be organising more events, both face-to-face and virtual, where you will also have the chance to develop your network
  • It is important to us that we are the connection between you and CILIP and that we build an effective two-way communication between CILIP and KM and IM practitioners.

Operating in a global world

  • Many of our K&IM members are based outside the UK. Four of our K&IM committee members are also ased outside the UK. So we truly recognise that we are operating in a global environment
  • We would like to forge global alliances as well as ensuring we always give an international perspective to our activities.

If you think we have missed something vital or just want to add your support to a particular area please do get in touch. Either email myself as the Chair or better still use CILIP’s new social link platform to start a conversation.

What is important to us is that we reflect our member interests fully.

We will be sending out an e-survey soon but in the meantime please let us know what you think using the SocialLink platform or via our twitter account @CILIPKIM.

And finally if you are not yet a member of the K&IM SIG, then please join us! 

Don’t forget, as a member, you can join as many SIGs as you like – for free – by adding additional groups via your SocialLink profile.

Denise Carter, Chair K&IM SIG.

Tags:  chair  committee  im  km 

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