This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
We want it to make it as straightforward as possible for you to renew and make the most of your CILIP membership so we've compiled a list of commonly asked questions from our members that will help you on your way.
To change your profile, contact details and password, you will need to log in as a member. You will then be taken to My Feed. On the blue navigation bar select My Profile and
then select Edit to change your contact email, address, phone number, employer details and password. If you don’t know what your password is, on the log in page, select Click here to reset your password and enter the email address you used to register with CILIP. You will then be sent an email enabling you to reset your password. Your password must be a minimum of eight characters in length and contain at least one number and one
letter.
The profile pages are very important as this is where you can see what information you are sharing with your connections. In the top navigation bar, click the box on the right hand side where your profile photo and name appear to access
the Account + settings option. Here you can control which information you share with other members, find a link to update your CILIP and Member Network email preferences, choose which website notifications you want to receive and
let us know about any changes to your details. Next to your details in your profile you will find a red person or padlock icon. If you click on the icon a drop down menu will appear offering you the option of making the details Member Only (visible to other CILIP members) or Private (accessible only by you). Selecting Member Only will only allow CILIP members you are already connected to on SocialLink to see them.
It's important when you make changes to your email subscription preferences that the email you use is the one that is registered on your member profile page.
For all emails including the Weekly news, Information Professional obs,
Facet Publishing, the Events newsletter and Member Networks go to the Member Email Preference Centre page.
To add yourself to CILIP’s emails Add your details (it is important to use the email associated with your member profile); then tick the boxes for all emails you would like to receive; then click the Save your preferences button. It's important to tick the box for all emails you want to receive, including those that you're already subscribed to (if there is no tick, you will be unsubscribed).
To remove yourself from CILIP’s emails Leave the box unticked for the emails that you want to remove yourself from; make sure you have entered your email address on your member profile; and select the Save Your preferences button.
Again it's important to remember that you need to leave ticked all emails you still want to receive, including those that you're already subscribed to.
How can I ensure emails get through to me? If you don't seem to be receiving emails, please try adding email addresses you want to receive emails from to a safe list, which tells your email provider that you want
to hear from this sender.
This is a helpful guide for Gmail, Yahoo and Outlook.
We would definitely recommend you add the email
addresses for CILIP and fromFacet Publishing listed below.
To change how you receive Information Professional magazine, log in to your personal profile page and scroll down until you reach the CILIP communication preferences section. Use the dropdown menu
next to the Preferred Address to receive Information Professional magazine to choose your work or home address or opt out of receiving paper copies and download Information Professional's mobile app.
Yes - all membership cards are digital now as part of CILIP's commitment to being more sustainable. You will get the link to your digital membership card when you renew. If you were a member between 2017 - 2019, you would have
received a permanent membership card that replaced the annual paper cards that were issued each year. Those cards are still valid if you have maintained your membership. If you have lost the link to your digital membership card or
you need it before you are due to renew, you can contact the membership team at membership@cilip.org.uk who will email a link to you.
Finding the best way to pay for your CILIP membership
You can pay for your membership subscription by Direct Debit, either in 12 monthly instalments or as an annual payment. You can also pay annually by debit/credit card, cheque or invoice. Our full list of membership rates and criteria is
here.
Switching to Direct Debit makes it easier to pay for your CILIP membership, you can either pay annually or spread the cost over 12 monthly payments. If you would like to switch to Direct Debit, contact the membership team by email with your membership number to let them know you'd like to switch to Direct Debit.
If you become temporarily unemployed or are going on parental leave, you can ‘freeze’ your membership for a fixed period, until you are in a position to resume your membership payments. Please email membership@cilip.org.uk to discuss this option with the team.
Once you retire, you automatically qualify for the concessionary rate for the membership you are on, at renewal. Please email membership@cilip.org.uk to let them know so they can update your membership
record. You can also join our very active Retired Professionals Group on your membership profile, in the same way as joining all other groups.
We’re sorry that you need to cancel your membership. Please could you fill in this short form and one of the membership team will be in touch with you as soon as possible.
Members may cancel their membership at any time, but will not be eligible for a refund of fees, which have already been paid.
Refunds can only be issued if you inform us of your membership cancellation at least seven working
days before payment is due. Refunds will NOT be issued if you inform us of your membership cancellation within seven working days before payment is due.
If you are a UK taxpayer, you can claim the tax back on your CILIP membership. Details on how to claim tax relief for professional fees are available on the gov.uk website.
You cannot claim tax back if you live outside the UK or are unwaged or are on the student subscription rate. If you receive a tax form each year, then you may declare your CILIP membership as a tax-deductible expense.
If you don't receive a tax form, visit this page to make your claim. CILIP is listed on HMRC’s Approved professional organisations and learned societies (list 3) which shows all subscriptions on which tax can be reclaimed. You will find CILIP listed under: "Library and Information Professionals, Chartered Institute of "
You need to have completed a minimum of 20 hours of CPD in the last year and submit a 250 word (maximum) reflective statement focusing on how you have developed your knowledge over the year. The process is done online – simply log in and
submit your revalidation form here. More information can be found on the Professional Registration Revalidation page.
Any time. The only requirement is that you are a current CILIP member, either as a Student, Member or Leader. More information can be found on the Professional Registration page.
No. Separate enrolment and submission fees contribute towards the administrative processes involved in supporting you through Professional Registration. Holding Professional Registration is a demonstrable sign of professional status
and competence. The added benefits include increased career and earning opportunities (as shown by our Workforce Mapping survey). Registered Professionals are also able to use their CILIP postnominals
and these are displayed (along with their last revalidation date) on the Register of Practitioners, a public document that verifies your professional standing.
Accessing the PKSB (Professional Knowledge and Skills Base)
You have two options for accessing the online PKSB tool. The first approach involves going to your member profile page (you may be prompted to log in if you have not already) and select the Quick Links dropdown from the light blue horizontal menu and select PKSB from the available items.
When logged in as a member, go to the Groups link on the blue navigation bar (you may need to log in). If there is a group you would like to join which you’re not already a member of, it will appear on the right hand side under Available
Groups (you may need to select View All to see the full list). Use the Join Group option to join the Special Interest Group, Regional Member Network or Devolved Nation.
If you want to remove yourself from a group, go to Groups on
the blue navigation bar. For each group in the lower left hand corner you will find an Actions menu. Selecting Action will see a Leave Group option emerge.
Print Page
