We all know that the pandemic period has impacted our customers – some to more engagement and some to less! Ash Charlton will lead us in identifying the issues and solutions for re-engaging customers as life starts to return to our new ‘normal’. Across all sectors we know that for some people re-engaging will be stressful and for some deemed as ‘pointless’. Come and join in with your ideas, issues and potential solutions to add to the mix.
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27/04/2021
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When:
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27/04/2021
09:30
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Where:
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Zoom
United Kingdom
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Presenter:
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Ash Charlton
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Contact:
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Carol Brooks
chair.em@cilip.org.uk
07970188079
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Online registration is closed.
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« Go to Upcoming Event List
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‘Re-engaging Library Customers’
Tuesday 27th April 9.30-12.30 (Zoom) FREE
We all know that the pandemic period has impacted our customers – some to more engagement and some to less! Ash Charlton will lead us in identifying the issues and solutions for re-engaging customers as life starts to return to our new ‘normal’.
Across all sectors we know that for some people re-engaging will be stressful and for some deemed as ‘pointless’. Come and join in with your ideas, issues and potential solutions to add to the mix.
Non-members welcome too.
About the facilitator:
Ash Charlton has delivered very successful and enjoyable skills-based courses and facilitated sessions for over 20 years. He has extensive experience with academic, public and national libraries as well
as charities, international NGOs and the UN. The Sunday Times described his style as ‘participatory, fun and respectful’.
Book now
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