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AGM and Members' Day: Facing and embracing change in the workplace
#CILIPSW2019
Wednesday 10 April: 9.30am to 4pm
Cost: Free to CILIP members; non-members £30 (including VAT). Refreshments and lunch included
Registration/coffee on arrival from 09:30 for a 10:00 start.
The AGM (including the award of the Harry Galloway Prize) will be first in the programme (following Chair's Welcome/Housekeeping). Minutes of the 2018 AGM, which will be submitted for approval, will be circulated on the day. The AGM will also be an opportunity to introduce and formally confirm new members of the Committee in their roles, subject to attendees' approval.
There will be a mid-morning refreshment break and a lunch break, during which attendees will have the option to tour/view the technologies in use at the Glass Box
Speakers: David Stewart (CILIP President), Kate Turner (Service Manager: LibrariesWest & Bibliographic Services), Emma Wellard (North Somerset Libraries)
PKSB sections covered (for those undertaking professional registration): Section 10 Strategy, Planning and Management (sub-sections 10.8, 10.9 and 10.10 in particular). Certificates of attendance will be available after the event for those wishing to document their participation. Please email chair.sw@cilip.org.uk if you would like to receive a certificate of attendance.
Programme
09:30 Coffee and registration.
10:00 Chair's Welcome and Housekeeping.
10:10 Annual General Meeting and presentation of the Harry Galloway award.
10:45 Comfort break.
10:55 Keynote. Presidential themes: research, impact and telling the story - how they underpin change. David Stewart (CILIP President).
11:40 Coffee-break.
12:00 LibrariesWest – Public Library Consortium Working: Delivering innovation through collaboration.
Kate Turner (Service Manager: LibrariesWest & Bibliographic Services)*
13:00 Lunch (including optional library tour and demonstration of gadgets. Sign-up sheet available at registration.)
14:00 Transforming library services through design-led thinking: A workshop built around a project by North Somerset Council in collaboration with the Design Council. Emma Wellard (Lead Librarian, Weston-super-Mare Library).**
15:00 Comfort break.
15:10 Final discussions and closing remarks.
15:30 Finish.
* This session will re-tell the LibrariesWest journey, from the inception of the Foursite Consortium in 1996, to today’s seven-authority ‘coast-to-coast’ service, supporting the delivery of library services from Porlock to Poole.
Kate Turner, Service Manager: LibrariesWest, will take us on a tour of how our longest established Public Library Consortium has embraced change since inception and has successfully responded to the challenges of austerity and local authority changes to continue to provide cost effective innovative services today.
**A workshop on how design-led thinking can help transform services and address common challenges, such as reducing funds and increasing demand. This session presents feedback from a project undertaken by North Somerset Council with the Design Council, which sought to review front facing Council services (including Libraries and Children’s Centres) to generate revenue savings. The session will give participants ideas about how design thinking could be used to approach their own challenges and includes a practical exercise on customer led design.
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