Reflective Practices and Learning via Professional Communities of Practice

Much of the literature on knowledge management and organisational learning in hierarchical organisations reflects on communities of practice (CoP) as important means for facilitating collaboration and transferring knowledge across different boundaries. Yet, the role of CoP in making a shift from reductionist mindset to reflective practice and from siloed work in teams, projects, divisions, and functions to collective and collaborative reflection in- and on-action and learning have received very little attention.

This webinar adds to an ongoing debate on knowledge management and learning in hierarchical organisations and presents the findings of the research on cultivation of professional CoP within a hierarchical client organisation that manages multi-billion-pound infrastructure programs and projects. The concepts of boundary spanning and reflective practice are mobilised to highlight the role of CoP in enabling reflection in- and on-action, collaborative enterprise-wide learning and knowledge transfer across hierarchical boundaries.

PKSB Subject Headings

This webinar supports the following PKSB headings:

• Knowledge Management
• Organisational and environmental context
  
  

Biography

Meri Duryan is an Associate Professor at the Bartlett School, University College London. She conducts lectures at both undergraduate and postgraduate levels on business enterprise management and organisational behaviour and leads MSc modules on knowledge and change management. Systems thinking approaches to management, organisational learning, strategic knowledge management and continuous improvement are the areas of research focus. In addition to academic and publishing background, she is organisational learning professional and APM certified Change Management practitioner with over 20 years of industry experience with a proven track record of designing and delivering visionary knowledge management strategies and solutions to help organisations use their knowledge to realise their full potential.

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