Managing spaces and visual merchandising in public libraries

A CILIP Training Session for Staff Working in Public Libraries

Online, Half-Day Course

11 October 2022 10am-1pm

How do we manage our library spaces and display our stock to ensure customers have a great experience and easily discover what our libraries have to offer? Visual merchandising can help to create spaces that encourage users to stay longer, check out more books, and return for more. This session looks at the library space and considers the best ways to display and market our stock.

Learning Objectives [to be confirmed]:

• Learn about the concept of libraries as public spaces
• Gain knowledge of the basic principles of visual merchandising in a way that is specific  to books and other library materials
  
• What is shelf appeal? Increase your understanding of the importance of library material presentation through visual merchandising in terms of customer reactions and expectations
• Learn which changes can positively affect circulation and how to implement them
• Become familiar with potential challenges and solutions that are inherent with the different buildings, shelving, staffing levels 
• Share experiences, tips and tricks to improve customer experience of your physical library spaces

About the trainer

(to be confirmed)

Venue: Online using Zoom

The course is hosted through our online video conference system. This software is optimal for audience participation and provides free, accessible and remote access. Delegates will be sent details of the Zoom link as part of their joining instructions.