GLL Training session March 2023: Managing Difficult Situations. This training event looks at how to detect, diffuse and deliver customer service when faced with challenging situations in the library.
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21/03/2023
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When:
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Tuesday 21 March 2023
10am-1pm
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Where:
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Online using Zoom
United Kingdom
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Presenter:
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Melanie Ibbitson
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Contact:
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Jill Howard
jill.howard@cilip.org.uk
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Online registration is closed.
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« Go to Upcoming Event List
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GLL Training 2023 Managing difficult situations in public librariesTuesday 21 March 2023; 10.00 - 13.00
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