6th June session of a series of half-day training events for staff at GLL libraries. Assisting customers with their enquiries is a key activity for public library staff. This session will consider the techniques to use in dealing with enquiries. It also provides an introduction to Dewey, the library classification system used in GLL libraries. This session is particularly suited to newer and less experienced staff and also those wanting an enquiry skills and/or Dewey refresh.
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06/06/2023
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When:
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Tuesday 6 June 2023 10am-1pm
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Where:
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Online using Zoom United Kingdom
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Presenter:
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Mystery Beck
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Contact:
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Jill Howard
jill.howard@cilip.org.uk
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Online registration is closed.
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