A half-day online training event about supporting public library customers to discover their past using online tools Ancestry and Find my past. This session is suitable for all public library staff. Designed for GLL public libraries, we welcome delegates from other public library authorities across the UK.
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07/11/2023
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When:
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Tuesday 7 November 2023
10am-1pm
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Where:
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Online using Zoom
United Kingdom
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Presenter:
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Katie Goddard, Library Manager, Brierley Hill Library and Netherton Library, GLL Dudley Libraries
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Contact:
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Jill Howard
jill.howard@cilip.org.uk
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Online registration is closed.
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« Go to Upcoming Event List
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Supporting customers to discover their past: an introduction to using online tools Ancestry and Find my pastA CILIP Training Session for Staff Working in Public LibrariesOnline, Half-Day Course
7 November 2023 10am-1pm
This interactive session delves into the family history websites Ancestry & Find My Past. It looks at navigation, functionality and how to use these resources to best support library customers looking at exploring family and other history. It will also briefly look at Local History and Heritage Open Week.
Course level: This course is particularly suitable for staff new to public libraries and for those with less experience of using ancestry websites to assist customers. It is also suitable for those wanting to refresh their knowledge. Learning Objectives:
- Discover more about Ancestry and Find My Past and how they can be used in public library services
- Learn the details and workings of Ancestry and Find My Past
- Find out about a bit about local history through Dudley case studies
- Increase confidence in using family history eResources through discussion, practice and sharing experiences
Trainer: Katie Goddard
Library Manager, Brierley Hill Library and Netherton Library, GLL Dudley LibrariesKatie has worked for Dudley Libraries for fourteen years. She started as a Sunday Assistant and worked her way up to Senior Library Assistant and has recently been promoted to the position of Library Manager at Brierley Hill Library and Netherton Library. She completed the Libraries Connected short Leadership Course which helped her gain the confidence to undertake a Masters in Information and Library Studies at Aberystwyth University (via distance learning as she works full time) which she started in April 2022. She is passionate about the benefits of continuing learning throughout a career in the library profession. She has completed a number of qualifications in her spare time including CMI Leadership and Management and CMI coaching and Mentoring. More recently she has been learning the basics of Makaton to enable her to run Makaton Storytime sessions to make enjoyment of reading and library activities accessible to all.
At the Brierley Hill branch there are weekly Ancestry sessions and the library also takes part in the Heritage Open Week every September which is part of a national scheme. She has an interest in history of the local area and enjoys helping library users make links with their past and finding ancestors they never knew they had. Professional Knowledge and Skills Base (PKSB)
This course supports the following area of the PKSB: 13.3 Library, information and knowledge technologies
10.1 Customer service skills Venue: Online using Zoom The course is hosted through our online video conference system. This software is optimal for audience participation and provides free, accessible and remote access. Delegates will be sent details of the Zoom link as part of their joining instructions. A CILIP Training event, provided for library staff working for GLL and open to public library staff everywhere
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