Senior Consultant, Enterprise Knowledge, LLC, and Award Winning Author
Heather Hedden is a taxonomy consultant who has been working in the field of taxonomies and information management for over 28 years. She is currently employed as a Senior Consultant with the knowledge and information consulting firm Enterprise
Knowledge. Previously she has worked in taxonomy-related roles for Semantic Web Company (vendor of PoolParty software), Gale (a part of Cengage), Project Performance Corporation, First Wind, and Viziant.
In addition to taxonomy development and consulting, Heather gives workshops on taxonomy design creation through different organizations, at conferences, and as corporate training, and as independent online learning, through her business Hedden
Information Management. Heather is author of the book The Accidental Taxonomist, 3rd edition, which won the CILIP Information Resources KM & IM Award in 2023.
Agenda
Heather Hedden will provide an overview of AI and taxonomies. Taxonomies provide an organized structure of topics or concepts that connect users to desired content. Taxonomies are very flexible, including their support of and integration with
both automated and manual methods of knowledge/information management. AI is used with taxonomies in various ways: auto-tagging and auto-classification of content, extraction of terms from content as suggestions for additional taxonomy
concepts, analysis of a taxonomy. Taxonomies also support AI technologies, such as chatbots, recommendation systems, and knowledge graphs. Finally, generative AI and LLMs may be used to assist in different processes in developing taxonomies,
including categorizing and suggesting labels and narrower concepts
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