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New book serves up Knowledge Management Standard ISO 30401 on a plate for readers

20 August 2019   (1 Comments)
Posted by: Sinead Murphy
New book serves up Knowledge Management Standard ISO 30401 on a plate for readers

Facet Publishing is pleased to announce the publication of The KM Cookbook: Stories and strategies for organisations exploring Knowledge Management Standard ISO30401 by Chris J Collison, Paul J Corney and Patricia Lee Eng.

The arrival of an internationally agreed standard and vocabulary imbues fresh professional credibility to the field of Knowledge Management. Moving it on from a street food market of disparate approaches, it provides knowledge managers with a brand-new kitchen, and a moment during which they can pause and consider the service that they provide to their organisations.

The KM Cookbook uses the metaphor of the restaurant, its cuisine, owner, chef, staff, ingredients, menu-planners, customers – and a restaurant critic, to serve up ISO 30401 on a plate for the readers. It illustrates aspects of the standard by exploring sixteen different examples of KM in practice around the world, through the reflections of their own ‘KM chefs’. Case studies include: General Electric, World Bank, USAID, Schlumberger, PROCERGS, Médecins Sans Frontières, Transport for London, International Olympic Committee, TechnipFMC, Linklaters, Syngenta, Defence Science & Technology Laboratory, Financial Conduct Authority, Petroleum Development Oman, Saudi Aramco and MAPNA.

Martin White, Managing Director at Intranet Focus Ltd. said ‘At last there is a book that guides but does not command, and is not afraid to highlight problems, challenges and issues as it goes along. As I came to the end of a second reading (in the space of a couple of days) I realized that this is a book that any information or knowledge manager will benefit from having on their bookcase. Quite brilliant in both concept and execution. Whether you are an experienced KM professional or just starting out on the journey the commitment of the authors to the benefits of KM will without doubt be a great inspiration to you.’

Chris J Collison is a bestselling business author, consultant and internationally recognised expert in Knowledge Management. He has served over 140 client organisations around the world, ranging from the World Bank to the International Olympic Committee, UK Government and several business schools.

Paul J Corney is a globally recognised Knowledge Management figure, a member of the BSI KM Standards Committee that helped craft the ISO KM Standards and an acclaimed author. With a background in KM stretching back to 1994 as an advisor and business head, he has led assignments in more than 25 countries. .

Patricia Lee Eng served as the US Nuclear Regulatory Commission’s Senior Advisor for Knowledge Management where she created and managed NRC’s KM programme saving over 57 million dollars in two years. A highly regarded expert inspector/ auditor for safety and quality, she is co-author of two KM books, a certified ISO 9001 QMS Auditor, and the first certified ISO Auditor for KM programmes.

The KM Cookbook: Stories and strategies for organisations exploring Knowledge Management Standard ISO30401 | August 2019 | 288pp | paperback: 9781783304318 (£39.95) | hardback: 9781783304325 (£79.95) | ePDF: 9781783304332 | Kindle: 9781783304349.

The book is published by Facet Publishing and is available to order from Bookpoint Ltd | Tel: +44 (0)1235 827702 | Email: | Web: | Mailing Address: Mail Order Dept, 39 Milton Park, Abingdon, Oxon OX14 4TD. It will be available in North America from the American Library Association.

Published: 20 August 2019

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Dion Lindsay says...
Posted 22 August 2019
Really looking forward to reading this. BS 30401 is a useful, but necessarily high level, standard and the first of its kind. It'll be good to see how many of the examples are using the standard or its international equivalent. How come the links here don't lead to an e-order page? Keen to place my order! Bw Dion Lindsay

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