Print Page | Contact Us | Sign In | Join now
Adam Pokun
Chief Operating Officer

I look after all the support services at CILIP which include HR, finance, IT, governance and our building (which we own and generate income from through letting out office space and meeting rooms). I previously worked as Head of Corporate Services at the Pensions Ombudsman, and prior to that as Head of Operations and Fundraising at the Early Intervention Foundation.

Amy Staniforth
CILIP Cymru Wales Relationship Manager

As CILIP Cymru Wales (CCW) Relationship Manager, I support the CCW Committee to fully deliver CILIP's membership offer to members in Wales. I am also a metadata librarian at Aberystwyth University where I trained as an archivist and discovered the joy of cataloguing.

Andrew Grave
Employer Engagement Manager

As Employer Engagement Manager, I ensure that employers are aware of the CILIP Employer Partnership and get the most from it.

Prior to joining CILIP in July 2019, I worked in information, knowledge and research roles. These included the higher education, professional services and business support sectors. I joined CILIP as I’m a key advocate of the sector.

Outside CILIP, I enjoy walking, cycling, baking and have been known to call the odd pub quiz.


Angela Krzyzanowska
Advertising Manager

As CILIP’s Advertising Manager since 2007, I have looked after the CILIP Job Board, advertising in Information Professional magazine and the Buyers’ Guide Directory and the Enterprise Partner programme. I have over 20 years of B2B sales experience and previously worked for Blackwells, Associated New Media and the Evening Standard. Prior to that, I lived and worked for seven years in Turkey.

Ann Hellyer
Implementation Manager

In my role as Implementation Manager I have been actively involved in CILIP's digital transformation programme, as well as reviewing practices and processes in light of GDPR. I have a marketing background and love to read and travel.

Becca Mytton
Project Support Officer

As Project Support Officer, I support the Programme and Projects Manager with the organisation of CILIP’s joint portfolio of projects with Health Education England. Prior to taking on this role, I recently completed a PhD in History.

Bose Dada
Head of Finance

I began my career as geography teacher became head of department before qualifying as a chartered accountant. I worked in Action for children as treasury manager,IndependentAge as financial accountant, Royal College of Nursing as Senior Business Accountant & WWF as Head of Accounting Operations. As CILIP’s Head of Finance I support the Resources Committee and the CEO.

Denise Hawkes
Executive Assistant to Chief Executive and Governance Secretary

I recently joined CILIP as Executive Assistant to the Chief Executive and Governance Secretary.

My role is to provide support and assistance to the CEO, managing a busy calendar and timetable of governance meetings in conjunction with the Chief Operating Officer and acting as the first point of contact for stakeholders.

Elizabeth Carney
Graduate Trainee

I am a Graduate Trainee with CILIP Scotland. My role involves being a point of contact for members of CILIP Scotland, as well as helping to organise events, training, advocacy, and campaigns that will support members and allow them to develop their skills and knowledge. I have recently undertaken an MSc in Information and Library Studies at the University of Strathclyde, and have experience of working in academic and health libraries.

Emily Cross
Membership & Communications Assistant

Librarian, bibliotherapist and champion for Equality and Diversity. Currently looking after CILIP members and Employer Partners with my colleague Lucia.
When not at work, you’ll find me birdwatching or sewing!

Fleurie Crozier
Publishing Assistant

Having joined CILIP from a scientific journals publisher, I support the Facet Publishing team across a variety of functions; Editorial, Production, Marketing, Sales and Operations. I studied languages and literature, and I enjoy reading, dance, and writing the odd short story.

Fredy Castrillon
Facilities Manager


Gemma Wood
Sales & Marketing Manager

As Sales and Marketing manager at CILIP my role is to ensure that we’re communicating effectively about everything we’re doing for our members (and potential members) so that you get real value from your membership. This means that everything from renewal campaigns to website text to pull up banners at exhibitions has been under my eye at some point. I’ve also got a PgDip in Professional Marketing from the CIM, I live in SE London with my OH who’s a rare books dealer and am learning modern Greek.

Gerardine Blee
CILIP Ireland Relationship Manager

As CILIP Ireland Development Manager, I support the CILIP Ireland Committee to fully deliver CILIP's membership offer to CILIP Ireland Members. I studied LIS at Aberystwyth University and over the past 15 years I have held roles in a diverse range of library and information sectors.

Gus Macdonald
Web & Digital Manager

As CILIP’s web and digital manager, I look after CILIP’s digital presence including its website and social media. I’ve got an MLIS from Victoria University and have worked in a mix of digital and marketing communications for the last 20 years. Outside of work, I’m a keen cyclist, avid reader and can generally be found with headphones on.

Gus Santiago
Facilities Support


Helen Berry
Workforce Development

I joined CILIP in 2015 to work with the accredited learning providers and to develop CILIP's accreditation portfolio of qualifications. This requires a lot of travel! As Workforce Development Manager, I now also have the responsibility of career support and Professional Registration as well so I meet members at all stages of their careers. During my career I have worked in most sectors apart from Health and Schools.
Outside work, I am the Chair of the CILIP London Regional Committee and I can also be found occasionally on the amateur stage in a variety of costumes and wigs.

Iona Khan
Operations Administrator

I’m the Administrator whose primary role is HR administration but you’ll also find me working across the organisation for Finance, Events, and Member Networks. I joined the LA in 1995 as an Information Assistant having spent 4 years as a Library Assistant at the NSPCC followed by 10 years in Training and Development.

Member Network Events, Finance & Events Administrator

As a Member Network Events, Finance & Events Administrator, I am here to assist the mentioned teams in a plethora of ways (mainly through administrative support during busy periods).Being new to CILIP, I am delighted to be working with such a diverse and talented team. In my down time I love playing electro classical guitars and camping.

Training Manager

I'm CILIP's Events Manager overseeing CILIP's key annual events including the CILIP Conference and Copyright Conference having previously worked in policy and with Member Networks at CILIP. When I'm not working I'll be tidying up, reading for one of two book clubs I belong to, or walking the lovely parks of South East London.

Jo Cornish
Head of Sector Development

I lead the CILIP Sector Development Team, committed to understanding the current and future needs of the profession and developing services accordingly. A Fellow of CILIP, with over 20 years’ experience as a practitioner, I specialises in building strategic partnerships. I am a passionate advocate for the importance of library, knowledge and information roles and the value they bring to society. Away from the office I am known to visit bridges and obsess over baseball.

Juanita Foster-Jones
Online Learning Manager

Juanita Foster-Jones is the Online Learning Manager at CILIP, Mentor Suport Officer for CILIP Cymru Wales and achieved her CILIP Fellowship in 2017. She has a passion for training and development and supports CILIP mentors and CILIP professional registration candidates on a daily basis.

Lisa Goldsmith
Head of Digital & IT


Lucia Dieguez Rivas
Membership & Communications Assistant

As one of the Member Service & Communications Assistants my role is to help current member and future members with their queries and enable them to get the most from their membership.

Meg Burke
Programme & Projects Manager

As Programme & Projects Manager, I'm responsible for the delivery of CILIP’s joint portfolio of projects with Health Education England, bringing my experience of project management within the theatre industry to help bring this exciting programme of work to fruition.

Meg Burke
Head of Membership, Sales & Marketing

My job is to oversee all marketing and membership functions and look after the membership team. I’ve got a background in marketing, communications and digital, and have worked for charities, trade unions and other membership organisations. I live in east London with my dog.

Michelle Lau
Production Manager

I recently started as production manager at Facet Publishing, working with authors and freelance suppliers to get books ready for press and printed. Previously I worked in music publishing for 20 years. I love travelling abroad and hiking and am a trustee of a local music school and founding member of our high school PTA.

Campaigns & Awards Manager

I manage CILIP’s campaigns and awards which includes running the Carnegie and Kate Greenaway children’s book awards and Libraries Week, the annual celebration of the nation’s much-loved libraries. I have a keen interest in literacy, diversity and inclusion, and a love for children’s books. When not at work I can often be found with my nose in a book.

Natalie Nevers
Operations Coordinator


Nick Poole

As CEO of CILIP, I am responsible for supporting our fantastic team to deliver for our members and for championing our profession. I studied Modern Languages and Linguistics and have a postgraduate qualification in the History & Philosophy of Science. Over the past 20 years, I’ve held various leadership roles in libraries, museums and the wider culture sector. I live in South West London with my family and dog.

Paul Caton
Relationship Manager

I have been part of CILIP’s Community engagement team since 2017. My background is in communications, project management and community engagement. My role is to work with our network of professional volunteers to strengthen member engagement across CILIP. I have worked in a variety of roles in the NHS, local government, charities and the private sector in Liverpool, London and Kent over the past 20 years. I love travel, theatre, sci-fi and fantasy. My new passion is sailing.

Paula Scannell
Receptionist & Administrator

I look after all the visitors, staff, tenants and meeting rooms for the building with the Facilities team. I love live music, reading and at weekends can be found riding my bike

Peter Baker
Head of Publishing

I oversee the editorial, marketing, sales and production operations at Facet Publishing, the leading specialist publisher for the library and information science; archives and records; data and museums and galleries communities. I also sit on the CILIP Senior Leadership team. My background is in scholarly, professional and trade publishing at houses that include Wiley and Palgrave Macmillan.

Rabeea Arif
Project Manager – Working Internationally Project

I am the Project Manager for Working Internationally – a programme to promote international working and knowledge-exchange for public libraries in England. I have a degree in Communication Design and English Literature, and am pursuing a postgrad fellowship in Social Innovation. I have previously worked as a university teacher, a library professional, and creative director of a community space, and am a strong believer in the power of art, books, music, and a good cup of coffee.

Rachel Kudlick
Events Manager

My role as Sales and Marketing Manager (Events) is to encourage as many people as possible book delegate places at CILIP HQ Briefings, Conferences and Showcases, as well as to help maintain the high standard of our events. My background is marketing within the events industry – I’ve worked on some of the largest consumer events in the country, including The Ideal Home Show, The London Motor Show and The Baby Show. Outside of the office, I have been known to “tread the boards” in amateur theatre productions, and I help out in a local school encouraging a love of reading and books.

Rachel Middleton
Managing Editor

As Information Professional’s Managing Editor, my role involves commissioning and scheduling feature content. Whether or not you’ve had an article published before, please do get in touch to talk about writing a feature for IP to showcase innovative case studies, interesting new projects and best practice from your library and information workplaces - we’d love to hear from you.

Richard Gibbons
Production Manager

I joined CILIP in 2011 bringing my print and design skills to the publications team. I design and layout Information Professional magazine and associated print and digital materials for CILIP departments and groups. Originally from Scotland, my background is in newspapers and commercial print.

Rob Green

As the editor of Information Professional I take a hands-on role in writing and researching news and features, as well as looking at new ways we can support the profession and our members. We are always happy to hear about your stories, projects and ideas – so get in touch and let us share them with information professionals from across the library and information community.

Rob Mackinlay

As Information Professional's journalist my role is to research and write news and features for the magazine and website. Whether speaking to contacts, conducting interviews, tweeting or attending events, my aim is to build up my knowledge of the sector and provide the most useful information to our members.

Sarah Miller
Direct Debit Account Manager

As the direct debit account manager, my role is to help members with everything related to paying their membership subscription by direct debit, from queries and setting up new direct debits to preparing the payments for collection.
Outside of work I spend my time studying for my degree in criminology and psychology and talking to my plants.

Sean Mcnamara
Head of CILIP Scotland

I am Head of CILIP in Scotland. The job entails working as part of a team of two looking supporting CILIP Scotland members. We deliver events, support, training, advocacy, campaigns, communications and more for our members in Scotland as well as working with partners and our Trustee Board for the benefit of library services in Scotland. Previously, I worked in public libraries in Inverclyde for 5 years as Learning Services Librarian.

Sinead Murphy
Marketing & Sales Manager

As Marketing and Sales Manager for CILIP’s publishing arm, Facet Publishing, Sinéad is passionate about working on thought leading research and collaborating with authors to ensure that their books reach the widest possible audience. She works with international agents and reps to drive sales of Facet books globally. She has an MA in English Literature and is a keen reader of 18th century classics.

Sonia Ramdhian
New Business Development Manager

As CILIP’s New Business Development Manager, I work with colleagues across the organisation to identify and exploit opportunities for business development and growth. Currently we are strengthening our offer to the Knowledge Management community; and next year we will be looking at our offer to those in the Data Science and Analytics community.

Teri Claxton
Assessment Manager

As the Assessment Manager at CILIP, my role is to ensure that CILIP Pathways delivers excellent assessment services, consistently and efficiently. CILIP Pathways is the end point assessment organisation for the Level 3 Library, Information and Archives Services Assistant apprenticeship standard. Previously, I worked in Relationship Management in the higher education sector. Outside of work, I enjoy running, Pilates and travelling.

Wren O’Brien Hall
Digital Marketing Officer

As the Digital Marketing Officer I support the sales and marketing activities across CILIP with a specific focus on digital platforms. Prior to CILIP I worked within the financial sector. Furthermore, I am a qualified project manager & Six Sigma Green Belt practitioner. On the weekends I enjoy pina coladas and getting caught in the rain.

Yvonne Morris
Policy Manager



You will find details of CILIP's professional staff below. You will find details of CILIP's presidential team and chairs and its Board of Trustees on others pages of the CILIP website.

Contact us