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Local government uses open data to improve services

public services

Open data drives local government service improvements

Four local authorities are embracing the power of Open Data as part of an initiative to show how it can improve lives.

Doncaster Council, Kent County Council, The London Borough of Waltham Forest and North Lanarkshire Council worked with the Open Data Institute (ODI) to develop data-powered projects. Each of the councils looked at different ways they could improve the lives of local people and worked with external partners, and were given access to expert advice and support from the ODI.

The results of the initiative has seen work to tackle fuel poverty; a scheme to increase visitor numbers at cultural centres; help for young people to make better career and education choices; and a focus on releasing business related data to improve efficiency in services.

The projects are part of the ODI’s three-year innovation programme to help build a UK data infrastructure and stimulate creativity with data. Jeni Tennison, CEO at the ODI said: “These projects demonstrate the different ways in which data can be used to influence and improve public services. They also show how collaboration and open innovation can lead to novel approaches and build digital and data capability within local government teams. We hope that this work helps inspire other local and regional governments to experiment with using data as a tool to inform the delivery of public services, save money and better support communities.”

Over the next year the ODI will work with public sector organisations and service design partners to create and test tools that can be used when designing and delivering services. To find out more about the projects click here.


Published: 29 June 2018

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