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Trusted professionals

agree that it is harder than
ever to find trustworthy

agree that they trust information more when it is given by a professional.

agree that it is important to educate people on how to find trustworthy information.

The public put libraries in the top five trusted professional groups with 46% of adults saying that libraries would provide trustworthy information.


Medical staff were the professionals that most respondents trusted (74%), followed by teachers and police officers (both at 49%).

We've created an infographic about the survey results. Share it on Twitter.

Find out more about the full results

We also asked library and information professionals what encourages service users to trust them to provide reliable information. My behaviour and my skills and knowledge were seen as the two most likely factors to encourage trust.

Read the full survey results

Share this page on Twitter, letting everyone know that librarians are one of the most trusted groups for information.

Join CILIP and develop your skills, build your knowledge and demonstrate your professionalism. Every member signs up to CILIP's Code of Professional Practice - demonstrating that you are committed to providing trusted information.


With standard membership at just £100 a year and discounts available, there's never been a better time to join.

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Get information to keep your thinking fresh, expand your knowledge, network with other professionals, get recognition to stand out and future-proof your skills.
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“Throughout my career CILIP has provided strong support for my professional development, providing a community of professionals and a platform to share ideas”


Kathleen Ladizesky

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