Service Recovery Hub

As the UK moves gradually out of lockdown and workplaces, libraries, information and knowledge services look towards reopening physical and face to face services we are replacing the Coronavirus Information Service with this new Service Recovery Hub.

The Service Recovery Hub will provide links, resources, example policies and other materials for members who are either already in the process of recovering services, or who will be doing so in the coming weeks and months.

If you would like share any material around the following area with fellow members you can email web@cilip.org.uk and we will add the information to this webpage.

• Links to useful sector-specific guidance (ie. service recovery guidance that is specific to your sector)
• Links to general service recovery guidance, such as information on buildings, services, stock and materials handling
• Links to helpful information about supporting staff and leadership through service recovery
• Example documents such as sample risk assessments or policies that can be shared

Resilience Hub

In addition to the specific guidance detailed below around recovery from the Coronavirus pandemic, the CILIP Resilience Hub has a wealth of advice and resources to help you build organisational and personal resilience including checklists, an introduction to scenario planning and mental health and wellbeing guidance.

Accessible Coronavirus Guidance from HEE

Our colleagues at NHS Health Education England have developed simple, authoritative guidance on coronavirus and COVID-19 in a range of accessible formats aimed at different user groups. They are an excellent source of information and a useful resource to direct enquiries.

Visit the NHS Health Education England Coronavirus Resources.

Covid-19 Safer Spaces

The Covid-19 Safer Spaces project has been developed by architects to help public places to reopen safely with a particular focus on libraries and a downloadable pdf guide.

Risk Assessments

Following Government guidance, and in light of the huge variation in the size, scale and exposure to risk across different kinds of library and information service, we recommend that any plans for service recovery or re-opening should be based on an informed and comprehensive Risk Assessment.

The Health and Safety Executive (HSE) has published extensive guidance on Risk Assessment for COVID-19, including guidance on different types of workplace (including schools and educational establishments.

Government Guidance

The Governments in each of the Four Nations are working to different roadmaps out of lockdown and reopening schedules. You should refer to the most up to date guidance available for your area, so do check the links below. Where it is available, sector specific guidance from each of the four nations is linked to under the sector it relates to below:

England

Government COVID-19 Response - Spring Roadmap (HM Govt, 2021)

Reopening businesses and venues in England (HM Govt, 2021)

Northern Ireland

NI Government’s pathway out of restrictions

NI Government’s Covid-19 guidance documents

Guidance and advice from the Department of Health

Scotland

Our colleagues at CILIP in Scotland have produced a detailed guide to the regulations in Scotland.

Wales/Cymru

Welsh government guidance on the current restrictions

Welsh government guidance on current business closures and restrictions

Latest information from Public Health Wales

Welsh government guidance on phased returns for culture and heritage destinations

Sector specific guidance

School Libraries

COLRiC Guidance on Re-opening College Libraries After Lockdown

Scottish government advice on reducing the risks in schools

Public Libraries

Libraries Connected Service Recovery Toolkit
Public Health England has updated their advice to libraries regarding the quarantining of returned books in light of the present low prevalence of COVID-19 and the current knowledge of the ability of COVID-19 virus (including variants) to survive on surfaces after experimental studies. Further details can be found in the Libraries Connected's Service Recovery Toolkit.

Academic Libraries

Scottish government advice for universities and colleges

Further Education Libraries

Scottish government advice for universities and colleges

Prison Libraries

General UK Government guidance on COVID-19 and Prisons

Health Libraries

Health Education England guidance: Adapting the workplace

Special Libraries

Guidance on re-opening reading rooms based on reports from a Rare Books and Special Collections Group event last year.

Collections in Lockdown guidance from the Collections Trust.

Guidance from the REopening Archives, Libraries and Museums Project which is a collaboration of OCLC, the Institute of Museum and Library Services, and Battelle.

National Libraries

National Archives' current response to coronavirus and guidance for archive services looking to re-open following an extended closure.

Service Recovery Hub

As the UK moves gradually out of lockdown and workplaces, libraries, information and knowledge services look towards reopening physical and face to face services we are replacing the Coronavirus Information Service with this new Service Recovery Hub.

The Service Recovery Hub will provide links, resources, example policies and other materials for members who are either already in the process of recovering services, or who will be doing so in the coming weeks and months.

If you would like share any material around the following area with fellow members you can email web@cilip.org.uk and we will add the information to this webpage.

• Links to useful sector-specific guidance (ie. service recovery guidance that is specific to your sector)
• Links to general service recovery guidance, such as information on buildings, services, stock and materials handling
• Links to helpful information about supporting staff and leadership through service recovery
• Example documents such as sample risk assessments or policies that can be shared

Resilience Hub

In addition to the specific guidance detailed below around recovery from the Coronavirus pandemic, the CILIP Resilience Hub has a wealth of advice and resources to help you build organisational and personal resilience including checklists, an introduction to scenario planning and mental health and wellbeing guidance.

Accessible Coronavirus Guidance from HEE

Our colleagues at NHS Health Education England have developed simple, authoritative guidance on coronavirus and COVID-19 in a range of accessible formats aimed at different user groups. They are an excellent source of information and a useful resource to direct enquiries.

Visit the NHS Health Education England Coronavirus Resources.

Covid-19 Safer Spaces

The Covid-19 Safer Spaces project has been developed by architects to help public places to reopen safely with a particular focus on libraries and a downloadable pdf guide.

Risk Assessments

Following Government guidance, and in light of the huge variation in the size, scale and exposure to risk across different kinds of library and information service, we recommend that any plans for service recovery or re-opening should be based on an informed and comprehensive Risk Assessment.

The Health and Safety Executive (HSE) has published extensive guidance on Risk Assessment for COVID-19, including guidance on different types of workplace (including schools and educational establishments.

Government Guidance

The Governments in each of the Four Nations are working to different roadmaps out of lockdown and reopening schedules. You should refer to the most up to date guidance available for your area, so do check the links below. Where it is available, sector specific guidance from each of the four nations is linked to under the sector it relates to below:

England

Government COVID-19 Response - Spring Roadmap (HM Govt, 2021)

Reopening businesses and venues in England (HM Govt, 2021)

Northern Ireland

NI Government’s pathway out of restrictions

NI Government’s Covid-19 guidance documents

Guidance and advice from the Department of Health

Scotland

Our colleagues at CILIP in Scotland have produced a detailed guide to the regulations in Scotland.

Wales/Cymru

Welsh government guidance on the current restrictions

Welsh government guidance on current business closures and restrictions

Latest information from Public Health Wales

Welsh government guidance on phased returns for culture and heritage destinations

Sector specific guidance

School Libraries

COLRiC Guidance on Re-opening College Libraries After Lockdown

Scottish government advice on reducing the risks in schools

Public Libraries

Libraries Connected Service Recovery Toolkit
Public Health England has updated their advice to libraries regarding the quarantining of returned books in light of the present low prevalence of COVID-19 and the current knowledge of the ability of COVID-19 virus (including variants) to survive on surfaces after experimental studies. Further details can be found in the Libraries Connected's Service Recovery Toolkit.

Academic Libraries

Scottish government advice for universities and colleges

Further Education Libraries

Scottish government advice for universities and colleges

Prison Libraries

General UK Government guidance on COVID-19 and Prisons

Health Libraries

Health Education England guidance: Adapting the workplace

Special Libraries

Guidance on re-opening reading rooms based on reports from a Rare Books and Special Collections Group event last year.

Collections in Lockdown guidance from the Collections Trust.

Guidance from the REopening Archives, Libraries and Museums Project which is a collaboration of OCLC, the Institute of Museum and Library Services, and Battelle.

National Libraries

National Archives' current response to coronavirus and guidance for archive services looking to re-open following an extended closure.