Chief Knowledge Officers

The role of a chief knowledge officer (CKO) is much broader than that of a chief information officer – the CKO is responsible for all the knowledge assets, practices and intellectual capital of an organisation. CKOs help organisations get the most out their investment in knowledge, whether that is people, processes or intellectual capital such as research and patents. They ensure that companies have defined systems and processes for analysing and repeating success, sharing best practices, innovating and avoiding loss of knowledge when key staff leave.

Qualifications and experience

CKOs need to have excellent people and project management skills, be good communicators and listeners, be able to advocate clearly for the knowledge agenda and have both technical and leadership skills.

CILIP has recently launched the first Professional Registration in Knowledge Management backed by Royal Charter.

Related roles

Knowledge managers

Knowledge architects

Change managers

Relevant Special Interest Group

Knowledge & Information Management Group