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Course programme
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9:45
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Waiting room
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10.00
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Introduction
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| 10.05 | PresentationAndy draws on some of his own failures, wise words from others who have failed, and the structured lessons he has learned from the world of design thinking in order to perceive failure differently. | | 10.35 | Refreshment break | | 10.45 | Failure Café Attendees share workplace failures in small groups before common themes are shared with everyone. |
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11.15
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InterviewsAudio interviews with two library workers – Elizabeth Tilley and Ange Fitzpatrick – who candidly share their experiences of workplace failure.
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| 11.45 | Refreshment break |
12.00 | Crazy EightsBack in small groups, attendees will take part in a paper-based activity intended to focus on what can be learned from failure. |
| 12.30 | Plenary An interactive Q&A, summary of key points and further reading. | | 13.00 | End |
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