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Programme

CILIP Training: Effective and economical marketing communications

This interactive workshop will provide tools and techniques to help devise and implement effective marketing communications.

Programme details

Tue, June 4
9:15 am

Registration

10:00 am

Welcome and introduction

10:15 am

The struggle for attention

Communicating value in library and information contexts

11:00 am

Refreshment break

11:15 am

Messages

Making sure someone is listening: what to who?

12:00 pm

Marketing comms channel options

Right place, right combinations, right time?

12:45 pm

Copywriting basics

To underpin the practical sessions in the afternoon

1:00 pm

Lunch

1:45 pm

Your communications: to who, what, how, when?

Practical group exercises in devising library and information specific communications

3:15 pm

Refreshment break

3:30 pm

Integrated communications and the strategic marketing plan

3:50 pm

Implementation challenges

Reviewing and measuring the impact of your communications

4:15 pm

Discussion on key learning points

4:30 pm

Close

Terry Kendrick

Terry Kendrick

Terry Kendrick has over 30 years' experience of delivering information and marketing training courses. These have been attended, in total, by over 1000 library and information staff.

Originally qualified as a librarian, Terry runs his own information and marketing training and consultancy company - Information Now Ltd - which was established in 1989. He specialises in strategic marketing planning facilitation and training, strategic risk management, management consultancy skills, internet search techniques and competitive intelligence.

In addition to information activities Terry has in the past been Director of the MBA Programme at the University of East Anglia and Director of Executive Education at Leeds University Business School. In his freelance information and marketing activities Terry has worked on projects in over 20 countries.

Terry has written articles on marketing planning and is the author of Developing strategic marketing plans that really work: a toolkit for public libraries published by Facet.