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The Benefits of Information Management 

Compiled by senior practitioners of information management from a variety of industries and sectors, this invaluable guide   to the Benefits of Information Management provides compelling evidence to support the implementation of good information management practices across your organisation


The winners of the prestigious 2018 Knowledge and Information Management (K&IM) Awards have been announced! To find out more about the winners, please visit the K&IM Awards page.

The awards will be presented at the K&IM Awards presentation evening on 12 December, and you're invited to participate. It's FREE!


We're very pleased to release the first of our new K&IM Quick Guides: a Quick guide to definitions of AI and related technology terms.

Knowledge and information managers are busy people. Our K&IM Quick Guides recognise this by providing key information in a concise, portable, and easy-to-read format.

Please feel free to suggest topics for future Quick Guides by emailing


Taxonomies help connect and guide users to desired content, whether through searching or browsing. As the volume and importance of content has grown, so has the role for taxonomies.

This free webinar by Heather Hedden (pictured at left) will cover the basics of how to create a new taxonomy from scratch, regardless of the system implementation. Heather is a senior vocabulary editor at Gale/Cengage, where she edits the subject thesaurus for Gale research database products and develops discipline taxonomies for Cengage educational products. She also has been providing taxonomy consulting services through her own business, Hedden Information Management, for 12 years, and is the author of The Accidental Taxonomist.

To find out more and register, please visit the event page. Places are limited so register now to avoid disappointment.


You told us:

  • your primary interests are: keeping up to date; CPD events; and examples of policy and strategy documents
  • that you prefer both London based face-to-face meetings, and virtual meetings
  • your preferred communication methods are e-mail, newsletters and face-to-face
  • you suggested a wide range of training topics including basic and advanced KM & IM
  • you would like CPD events mapped against CILIP’s PKSB
  • you want us to be active in creating communities and linking to other groups working in the K&IM area

To find out more, please see the survey results presentation.

Thank you for all of your feedback. If you have any other comments, please let us know by e-mailing


We are thrilled to announce the K&IM CILIP Conference Bursary winner!

To find out more about the winner and how to follow their conference updates, please visit the K&IM Bursaries page.


The Spring 2018 issue of K&IM Refer is now available on the K&IM Refer website.

In this issue:

  • Taking the K&IM SIG into 2018 and beyond
  • Equipping Today’s Knowledge Manager for Tomorrow
  • Government Knowledge & Information Management Conference
  • What Progress on KM Systems - Requirements (BS ISO 301401)
  • Sustainable KM: The Role of Knowledge Audits
  • How and Why RealKM Magazine is supporting Evidence-Based KM
  • KM on Extreme Teams
  • Northern Ireland Official Publications Collection
  • Updates and News from SCOOP


Reports from Martin White are always readable and informative. This July report deals with the complexities and risks to effective searching for people and experts in organisations. The discussion on barriers is fascinating and exposes many of the issues in encouraging people to share knowledge . The report also deals on the difficulties of finding specific experts and even a specific individual which one thinks might be simple. Do read this comprehensive analysis of all the factors to consider when organisations plan expertise data bases or assume that the HR system can do it all.


CILIP’s 2017 Conference featured two seminars relevant to K&IM – as well as the launch of the SIG.

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